Customer Success Manager

Energy Innovation Corp; Baton Rouge (LA); On-site; USD 77,000 - 123,000; Full time

Job summary

Pizza Hut, based in Baton Rouge, LA, is seeking a seasoned Customer Success Manager to own revenue outcomes and customer value. The role emphasizes curiosity about buying behavior and ownership across the customer journey.

You will lead a team focused on value selling, set weekly cadences, and drive win-back initiatives while mentoring junior reps and maintaining quarterly targets. An internship rhythm is noted in the posting, and the profile highlights significant experience in sales/marketing.

Qualifications

• Professionalism, integrity, and discretion with sensitive information.
• 7+ years building trust the slow, unglamorous way.
• Working knowledge of De-escalation alongside transferable Cross-Functional Collaboration chops.
• Around 8+ years of hands-on experience in a sales marketing role.
• The communication discipline to over-share early and trim later.
• Curiosity that outpaces your current job description.

Responsibilities

• Negotiate pricing and close deals that meet or exceed quarterly quotas.
• Turn churned sales marketing logos into win-back targets with a plan.
• Set the weekly cadence that keeps Pizza Hut reps accountable.
• Coach the Customer Success Manager team off discounting and onto value selling.
• Track pipeline performance and report results to leadership each week.
• Stitch together a referral program Pizza Hut customers want to share.
• Set and monitor KPIs tied to revenue, retention, and acquisition cost.
• Coach junior reps through their first quality-obsessed negotiation.

Skills

De-escalation

Cross-Functional

Sales & Marketing

Mentorship

Customer-focused

Negotiation

Job description

The Customer Success Manager role at Pizza Hut rewards curiosity about why people buy as much as skill at making them. The center of gravity here is ownership — $77,000 - $123,000 and an internship schedule orbit it, and 8 years gets you in the door.

Key Responsibilities

• Negotiate pricing and close deals that meet or exceed quarterly quotas
• Turn churned sales marketing logos into win-back targets with a plan
• Set the weekly cadence that keeps Pizza Hut reps accountable
• Coach the Customer Success Manager team off discounting and onto value selling
• Track pipeline performance and report results to leadership each week
• Stitch together a referral program Pizza Hut customers want to share
• Set and monitor KPIs tied to revenue, retention, and acquisition cost
• Coach junior reps through their first quality-obsessed negotiation

What You'll Bring

• Professionalism, integrity, and discretion with sensitive information
• 7+ years building trust the slow, unglamorous way
• Working knowledge of De-escalation alongside transferable Cross-Functional Collaboration chops
• Around 8+ years of hands-on experience in a sales marketing role
• The communication discipline to over-share early and trim later
• Curiosity that outpaces your current job description

Pizza Hut is a plainspoken Baton Rouge, LA firm where Customer Journey Mapping isn't a department but the entire reason the lights stay on. Our LA team treats transparency as a feature, sharing the messy middle, not just the wins.

Step into $77,000 - $123,000, real mentorship, a benefits package that delivers, and the kind of flexible internship rhythm people rarely leave.

We updated this posting recently and are still actively accepting candidates.