Senior Customer Success Manager – Technical Accounts

Tines; USA; Remote; USD 90.000 - 140.000; Vollzeit

Zusammenfassung

Tines is the intelligent workflow company powering workflows for IT and security teams, integrating with any API-enabled service across the tech stack. It serves a diverse range of customers including Canva, Reddit, SAP, and Coinbase.

We value simplicity, speed, and soundness, and foster growth and integrity. We hire to help customers adopt and expand using our platform with onboarding, renewals, and business reviews.

Qualifikationen

• 5+ years in customer success or technical account management at a technology company.
• Experience with SaaS for technical teams and knowledge of APIs.

Aufgaben

• Drive adoption and expansion across accounts, supporting onboarding, renewals, and business reviews.
• Partner with internal teams to align customer needs and shape the product.

Kenntnisse

Customer success

Technical account mgmt

SaaS experience

APIs knowledge

Jobbeschreibung

Tines is the intelligent workflow company powering workflows for IT and security teams, integrating with any API-enabled service across the tech stack. It serves a diverse range of customers including Canva, Reddit, SAP, and Coinbase.

We value simplicity, speed, and soundness, and foster growth and integrity. We hire to help customers adopt and expand using our platform with onboarding, renewals, and business reviews.