Senior Customer Success Lead - Programmatic Ads & Data

Wunderkind; New York (NY); Hybrid; USD 90,000 - 105,000; Full time

Job summary

Wunderkind is looking for a driven Senior Customer Success Manager to join their Ads Supply team in New York. This hybrid position offers opportunities to work hands-on in programmatic advertising with top digital publishing brands.

The role involves managing client requests, conducting data analysis, and contributing to ad management efforts. Candidates should have 3-5 years of experience in digital advertising and demonstrate strong communication and analytical skills.

Qualifications

• 3-5 years of experience working with Digital Publishers focusing on programmatic monetization.
• Experience with software like Salesforce, Monday, JIRA, and Looker is preferred.
• Intellectual curiosity and desire to grow in the programmatic ad space.

Responsibilities

• Analyze performance data to identify trends and develop client reports.
• Provide customer service and manage client relationships confidently.
• Ensure timely execution of troubleshooting and expansion tasks.
• Create data-driven presentations to optimize client strategies.
• Collaborate with team members and stakeholders to support initiatives.

Skills

Strong communicator

Detail-oriented

Analytical mindset

Tech-savvy

Customer focused

Curious & eager to learn

Tools

Salesforce

Monday

JIRA

Excel

Google Sheets

Job description

Wunderkind is looking for a driven Senior Customer Success Manager to join their Ads Supply team in New York. This hybrid position offers opportunities to work hands-on in programmatic advertising with top digital publishing brands.

The role involves managing client requests, conducting data analysis, and contributing to ad management efforts. Candidates should have 3-5 years of experience in digital advertising and demonstrate strong communication and analytical skills.