Senior Customer Success Engineer — Platform Architect & Analytics

Quantum Metric Inc.; United States; On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance (99%

401k with employer match

Unlimited Paid Time Off

MacBook and swag delivered to yourdoor

One-time work‑from‑home stipend

Monthly business expense stipend

Job summary

Quantum Metric is seeking a Senior Customer Success Engineer to support a portfolio of clients and manage the technical details of their implementation, onboarding, adoption and growth. You will guide clients to define meaningful requirements and create solutions to ensure their success.

You will collaborate with cross‑functional teams to configure the Quantum Metric platform, develop custom JavaScript solutions, and deliver real‑time analytics that drive digital performance improvements for

Qualifications

• 5+ years of experience developing, implementing, or managing digital solutions.

Responsibilities

• Adapt quickly to changing priorities and work environment.
• Architect: define implementation plans and configure the Quantum Metric platform to meet client requirements.
• Engineer: develop custom JavaScript functions to capture data analytics and configure alerts, dashboards, and reports for real-time visibility.

Skills

5+ years experience

JavaScript development

Web technologies & UX/UI

Analytics tools experience

Client-facing & CS roles

Job description

Quantum Metric is seeking a Senior Customer Success Engineer to support a portfolio of clients and manage the technical details of their implementation, onboarding, adoption and growth. You will guide clients to define meaningful requirements and create solutions to ensure their success.

You will collaborate with cross‑functional teams to configure the Quantum Metric platform, develop custom JavaScript solutions, and deliver real‑time analytics that drive digital performance improvements for