Senior Customer Solutions Engineer - SaaS & Data Analytics

Westinghouse Electric Company; Cranberry Township (Butler County); On-site; USD 85,000 - 107,000; Full time

Job summary

Westinghouse Electric Company is seeking a Senior Customer Solutions Engineer to lead business unit and engineering teams in developing and supporting digital tools, SaaS, and data analytics offerings for utility customers.

You will report to the Customer Solutions Manager, Digital Optimization Solutions, based in Cranberry Township, PA, with travel to US and Canadian sites about 10% of the time. This role emphasizes business development and customer relationship management.

Qualifications

• Bachelor's degree in Engineering, Project Management, Business or related technical discipline.
• 5+ years of technical experience leading small to medium offers.
• Familiar with software for nuclear power plants.
• Familiar with the sales cycle from lead generation to order entry.

Responsibilities

• Demonstrate product knowledge of the Digital Optimization Solutions offerings, including SaaS and data analytics products.
• Support growth of relationships with utility customer engineers and management to position Westinghouse as a consultative partner.
• Analyze voice of customers and influence the product roadmap and focus segments.
• Assist in financial forecasting and contract changes.

Skills

Leadership

Customer relations

Business development

Communication

Education

Bachelor's degree

Tools

Microsoft D365

Job description

Westinghouse Electric Company is seeking a Senior Customer Solutions Engineer to lead business unit and engineering teams in developing and supporting digital tools, SaaS, and data analytics offerings for utility customers.

You will report to the Customer Solutions Manager, Digital Optimization Solutions, based in Cranberry Township, PA, with travel to US and Canadian sites about 10% of the time. This role emphasizes business development and customer relationship management.