Senior Customer Solutions Engineer Mainframe Modernization

Rocket Software; Honolulu (HI); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Unlimited vacation time

Health and wellness coverage options

Tuition reimbursement program

Job summary

Rocket Software in Honolulu is seeking a Customer Solutions Engineer to provide technical support and leadership in technology solutions. This role involves working closely with project teams, delivering customer services, and conducting technical trainings.

The ideal candidate possesses 5-7 years of experience, strong communication skills, and proficiency in modern technologies including cloud infrastructures. The company emphasizes professional development with benefits and unlimited vacation.

Qualifications

• 5-7 years of relevant technical experience.
• Experience in complex IT project implementations.
• Organized and methodical, able to manage numerous tasks.

Responsibilities

• Provide services to customers and contribute to delivery.
• Lead a team and communicate project status.
• Create proof of concept/value technology analysis.

Skills

Excellent communication and customer-service skills

Proactive and able to work under pressure

Analytical mindset

Fluent in written and verbal English

Education

Bachelor’s degree in Computer Science or related field

Tools

IBM Enterprise COBOL or PLI programming

Windows operating systems

Linux/UNIX operating systems

AWS, Azure, GCP, Cloud Foundry

Job description

Rocket Software in Honolulu is seeking a Customer Solutions Engineer to provide technical support and leadership in technology solutions. This role involves working closely with project teams, delivering customer services, and conducting technical trainings.

The ideal candidate possesses 5-7 years of experience, strong communication skills, and proficiency in modern technologies including cloud infrastructures. The company emphasizes professional development with benefits and unlimited vacation.