Senior Customer Service Representative

Crowe; Post Falls (ID); On-site; USD 78,000 - 122,000; Full time

Job summary

Crowe in Post Falls, Idaho is seeking a Senior Customer Service Representative who can revitalize a stalled pipeline. The role blends data entry, demand-generation experience, and top-tier communication to forecast revenue.

The position offers a salary of $78,000 to $122,000, with a growth plan and mentorship. You’ll drive go-to-market efforts, manage paid programs, and build a referral-driven growth engine aligned with Crowe’s ID footprint.

Qualifications

• 7+ years putting Data Entry to work in a sales marketing setting.
• Demonstrated comfort presenting to senior leadership.
• A portfolio that speaks louder than any line on your resume.
• Experience thriving in a scrappy, deadline-driven setting like Crowe.
• Meticulous attention to detail across every deliverable.

Responsibilities

• Keep the CRM honest so forecasts at Crowe mean something.
• Chase down warm referrals before competitors in Post Falls get the call.
• Close the loop between ad spend and revenue, dollar for dollar.
• Manage paid search, social, and email programs end to end.
• Lead forward-thinking go-to-market efforts for products launching in ID.
• Stitch together a referral program Crowe customers want to share.
• Run discovery calls that uncover budget without asking for it.
• Strong command of Data Entry, with 6 of demand-generation experience.

Skills

Data Entry

Lead generation

Job description

If you've ever rebuilt a stalled pipeline from scratch, the Senior Customer Service Representative opening at Crowe will feel like home. Trade your Talkdesk and 6 years for $78,000 - $122,000 at Crowe, and the growth that follows is yours to build.

Key Responsibilities

• Keep the CRM honest so forecasts at Crowe mean something
• Chase down warm referrals before competitors in Post Falls get the call
• Close the loop between ad spend and revenue, dollar for dollar
• Manage paid search, social, and email programs end to end
• Lead forward-thinking go-to-market efforts for products launching in ID
• Stitch together a referral program Crowe customers want to share
• Run discovery calls that uncover budget without asking for it
• Strong command of Data Entry, with 6 of demand-generation experience

What You'll Bring

• 7+ years putting Data Entry to work in a sales marketing setting
• Demonstrated comfort presenting to senior leadership
• A portfolio that speaks louder than any line on your resume
• Experience thriving in a scrappy, deadline-driven setting like Crowe
• Meticulous attention to detail across every deliverable

Our transparent approach to sales marketing has made Crowe a go-to choice for companies throughout ID. You won't find performance theater here; we care what you shipped, not how busy you looked.

We hand you $78,000 - $122,000, a growth plan, a mentor, and benefits, then let you flex your week to fit Post Falls the way you like.