Customer Service Manager

Energy Innovation Corp; Denver (CO); Remote; USD 103,000 - 172,000; Full time

Benefits offered by this job

Remote-first flexibility

Parental leave

Tools and courses stipend

Job summary

Crowe seeks a Customer Service Manager to lead paid search, social, and email programs from plan to execution in the Denver area. The role focuses on maximizing market coverage across Denver, CO, pursuing whitespace in sales marketing, and delivering cross-selling insights to leadership.

You will mentor teammates, share credit, and build a strong Denver network while upholding Crowe’s data-driven, high-energy approach to sales and marketing. Remote-first flexibility is offered.

Qualifications

• Storytelling instincts that turn data into a decision.
• The patience to mentor without taking over the keyboard.
• A point of view, held loosely and defended well.
• A collaborator's reflex to share credit and absorb blame.
• A collaborator who makes the manager review feel less like an exam.
• A Denver network, or the hustle to build one from scratch.

Responsibilities

• Manage paid search, social, and email programs end to end.
• Build territory plans that maximize coverage across Denver, CO.
• Chase the sales marketing whitespace no rep in CO has worked.
• Bridge Cross-selling reporting and the story your CMO needs to hear.
• Drive upsell and renewal conversations with existing Crowe accounts.
• Hands-on ownership of social media calendars and community engagement.

Job description

We built the Customer Service Manager seat at Crowe for someone who can sell at $103,000 - $172,000 stakes and coach the team that follows. Think of it less as a job and more as a $103,000 - $172,000 bet Crowe is placing on your 8 years and your judgment.

Key Responsibilities

• Manage paid search, social, and email programs end to end
• Build territory plans that maximize coverage across Denver, CO
• Chase the sales marketing whitespace no rep in CO has worked
• Bridge Cross-selling reporting and the story your CMO needs to hear
• Drive upsell and renewal conversations with existing Crowe accounts
• Hands-on ownership of social media calendars and community engagement

What You'll Bring

• Storytelling instincts that turn data into a decision
• The patience to mentor without taking over the keyboard
• A point of view, held loosely and defended well
• A collaborator's reflex to share credit and absorb blame
• A collaborator who makes the manager review feel less like an exam
• A Denver network, or the hustle to build one from scratch

Our high-energy approach to sales marketing has made Crowe a go-to choice for companies throughout CO. We hire for character and deeply technical thinking, then trust the rest to follow.

Count on $103,000 - $172,000, remote-first flexibility, parental leave, and a stipend for the tools and courses you need.

We are actively sourcing clarity-seeking professionals for this manager role right now.