Senior Customer Service Specialist — Own & Resolve

Hemphill Search Group; Omaha (NE); In loco; USD 32.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Vision insurance

Dental insurance

Descrizione del lavoro

Hemphill Search Group in Omaha, NE is seeking an experienced Customer Service Representative to be the trusted go-to resource for clients. You will dig into questions, research solutions, and own issues rather than pass them along.

This role offers excellent benefits with health, vision, and dental coverage, a steady 40-hour work week, and opportunities for overtime, growth, and promotions based on performance.

Competenze

• Experience in customer service preferred.
• Strong problem-solving and research skills.
• Ability to own issues and decisions.

Mansioni

• Answer questions and resolve client inquiries.
• Research solutions and provide clear guidance.
• Own customer issues from start to finish.

Conoscenze

Customer service

Problem solving

Communication

Descrizione del lavoro

Hemphill Search Group in Omaha, NE is seeking an experienced Customer Service Representative to be the trusted go-to resource for clients. You will dig into questions, research solutions, and own issues rather than pass them along.

This role offers excellent benefits with health, vision, and dental coverage, a steady 40-hour work week, and opportunities for overtime, growth, and promotions based on performance.