Senior Customer Engineer – AI Security Onboarding

F5; Munion Field (NJ); On-site; USD 146,400 - 219,600; Full time

Job summary

F5 is seeking a Principal Customer Engineer in Munion Field, NJ, to ensure customer success post-sales. You will lead technical onboarding and implementation efforts, acting as the primary contact for customers and collaborating with various teams to foster successful long-term partnerships.

The ideal candidate has over 8 years in post-sales technical roles, strong enterprise infrastructure knowledge, and the ability to thrive in dynamic environments. A competitive salary and benefits package is offered.

Qualifications

• 8+ years in a Post-Sales technical role (e.g., TAM, Solutions Engineer, Implementation Consultant, etc.).
• Experience leading technical deployments in complex environments.
• Strong understanding of networking, containers, and security protocols.

Responsibilities

• Lead technical onboarding and implementation for new customers.
• Own post-sales relationship, serving as technical point of contact.
• Develop and execute implementation plans for achieving customer value.

Skills

Post-Sales technical role experience

Building AI Systems/Applications

Enterprise infrastructure understanding

Lead technical deployments

Experience with regulated industries

Excellent communication skills

Project management skills

Ability to thrive in high growth environments

Education

Red Hat Certified Specialist in OpenShift Administration

Job description

F5 is seeking a Principal Customer Engineer in Munion Field, NJ, to ensure customer success post-sales. You will lead technical onboarding and implementation efforts, acting as the primary contact for customers and collaborating with various teams to foster successful long-term partnerships.

The ideal candidate has over 8 years in post-sales technical roles, strong enterprise infrastructure knowledge, and the ability to thrive in dynamic environments. A competitive salary and benefits package is offered.