Senior Customer Data Steward | MDM & Salesforce | HIPAA

CareDx, Inc.; Waltham (MA); On-site; USD 132,000 - 165,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Employee Stock Purchase Plan

Gym reimbursement

Job summary

CareDx, Inc. is seeking a senior data management professional to own customer master data governance across commercial, revenue cycle, market access, and clinical data domains.

You will lead data stewardship for Salesforce, resolve duplicates, and drive data quality initiatives while ensuring HIPAA-compliant handling of PHI/PII. The role supports cross-functional teams and requires a strong healthcare data background.

Qualifications

• Bachelor’s degree or equivalent experience in a related field.
• 5+ years in customer master data management, data governance or related roles.
• Hands-on Salesforce data management experience.
• Experience with sensitive healthcare data (PHI/PII) in regulated environments.
• Strong knowledge of HIPAA, privacy principles and data security.

Responsibilities

• Establish governance for customer master data across CareDx business units.
• Develop golden records for customers, providers, and related accounts.
• Serve as data steward for Salesforce customer data and downstream processes.
• Identify duplicate or conflicting records and resolve data quality issues.
• Lead initial data clean-up, standardization and source reconciliation.
• Document SOPs, stewardship playbooks, and training materials.

Skills

MDM

Data governance

Salesforce

HIPAA

SQL

Data quality

Data mapping

Analytics

Education

Bachelor's degree in related field

Tools

Informatica

Reltio

Collibra

Snowflake

ClearMDM

Job description

CareDx, Inc. is seeking a senior data management professional to own customer master data governance across commercial, revenue cycle, market access, and clinical data domains.

You will lead data stewardship for Salesforce, resolve duplicates, and drive data quality initiatives while ensuring HIPAA-compliant handling of PHI/PII. The role supports cross-functional teams and requires a strong healthcare data background.