Senior Cross-Border Solutions Product Leader

Federal Express Corporation; Miami (FL); Hybrid; USD 108,000 - 194,000; Full time

Job summary

Federal Express Corporation seeks a strategic product leader to develop and execute cross-border logistics roadmaps, partnering with customers and internal teams to identify challenges and craft innovative solutions. The role emphasizes customer-centric design, GTM execution, and data-driven decision making.

You will lead multi-disciplinary initiatives, leverage market insights, and drive growth across U.S.-Mexico trade flows and international logistics networks.

Qualifications

• Master's degree or equivalent in Business, Economics, Supply Chain, International Trade, Product Management, Marketing, or a related field plus 5 years of relevant experience; or Bachelor's degree plus 7 years of relevant experience.
• Equivalent combinations of education and experience will be considered.
• Direct experience in cross-border logistics, international transportation, customs operations, trade compliance, or global supply chain management.
• Experience developing and executing product strategies that deliver measurable customer and business results.
• Proven project and program management experience leading large, complex cross-functional initiatives.
• Demonstrated ability to solve complex business problems and develop innovative customer solutions.
• Proven track record driving growth, customer satisfaction, operational efficiency, or revenue improvement initiatives.
• Experience developing and supporting marketing, sales, and go-to-market strategies.
• Strong analytical skills including business case development, forecasting, financial analysis, KPI measurement, and performance reporting.
• Ability to analyze and interpret data to generate actionable business insights and strategic recommendations.
• Experience gathering customer insights and translating business needs into scalable solutions.
• Strong understanding of U.S.-Mexico trade flows, customs processes, border operations, and international logistics networks.
• Excellent communication, presentation, stakeholder management, and collaboration skills.
• Demonstrated ability to work effectively across highly matrixed organizations.
• Positive attitude, strong teamwork skills, adaptability, and willingness to learn.
• Working knowledge of Agile methodologies and collaboration with technology teams.

Responsibilities

• Support the development and execution of product strategies and roadmaps for cross-border logistics solutions.
• Partner with customers and internal stakeholders to identify business challenges and develop innovative customer-focused solutions.
• Apply customer-centered design principles to improve customer experience and create competitive differentiation.
• Develop and support go-to-market, marketing, and sales strategies that drive customer adoption and revenue growth.
• Conduct market, competitive, regulatory, and economic analyses to identify opportunities and business risks.
• Build business cases, forecasts, and performance metrics to support investment decisions and product prioritization.
• Lead and execute complex cross-functional projects and programs from concept through implementation.
• Collaborate with Product, Sales, Marketing, Operations, Customs, and Technology teams to deliver strategic initiatives.
• Utilize analytics and data insights to identify trends, measure results, and recommend continuous improvements.
• Serve as a subject matter expert on cross-border transportation, customs requirements, trade compliance, and international logistics.

Skills

Cross-border logistics

Product strategy

Project management

Stakeholder management

Agile methodologies

Data analysis

Market research

Go-to-market

Education

Master's degree in Business, Economics, Supply Chain, International Trade, Product Management, Marketing

Bachelor's degree

Job description

Federal Express Corporation seeks a strategic product leader to develop and execute cross-border logistics roadmaps, partnering with customers and internal teams to identify challenges and craft innovative solutions. The role emphasizes customer-centric design, GTM execution, and data-driven decision making.

You will lead multi-disciplinary initiatives, leverage market insights, and drive growth across U.S.-Mexico trade flows and international logistics networks.