Senior CRM Systems & Data Insights Lead

UL Standards & Engagement; Evanston (IL); Hybrid; USD 61,199 - 84,149; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision plans

401k matching up to 5% of eligible pay

Paid time off including vacation and holidays

Job summary

UL Standards & Engagement is looking for a Senior CRM System Analyst to support and optimize their CRM platform in a hybrid setting based in Evanston, IL. The role requires strong problem-solving skills, CRM technical knowledge, and effective communication to drive operational efficiency.

With opportunities for training and professional growth, the ideal candidate will possess a bachelor’s degree and experience with CRM platforms, particularly Salesforce. Join us in enhancing safety and sustainability across the community.

Qualifications

• A minimum of 1 year of related work experience.
• Experience supporting CRM platforms such as Salesforce.
• Strong understanding of data structures and business processes.

Responsibilities

• Provide support for technology software and systems.
• Ensure high standards of data quality and resolve issues.
• Develop and maintain dashboards and reports.

Skills

CRM platform knowledge

Problem-solving ability

Excellent communication skills

Microsoft Office Suite proficiency

Organizational skills

Education

Bachelor's degree

Salesforce Certified Admin Certification (ADM 201)

Tools

Salesforce

Microsoft Excel

Job description

UL Standards & Engagement is looking for a Senior CRM System Analyst to support and optimize their CRM platform in a hybrid setting based in Evanston, IL. The role requires strong problem-solving skills, CRM technical knowledge, and effective communication to drive operational efficiency.

With opportunities for training and professional growth, the ideal candidate will possess a bachelor’s degree and experience with CRM platforms, particularly Salesforce. Join us in enhancing safety and sustainability across the community.