Remote CRM & ERP Systems Administrator

CFS; Romeoville (IL); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Medical

Dental

Vision

FSA

401(k) with Match

Job summary

CFS, headquartered in the Greater Chicago area, is seeking a CRM Administrator to support and optimize core business systems, including ERP and CRM, and to partner closely with Finance and cross-functional teams to maintain system integrity and drive enhancements.

The ideal candidate is analytical, organized, and technology-focused, with experience in Salesforce and Rootstock, data accuracy, and process improvement, and the ability to support end users in a remote environment.

Qualifications

• 1-3 years experience in a professional business environment preferred.
• New grads acceptable pending degree and certifications.
• Bachelor's degree in computer science, information technology, or similar field preferred.
• Salesforce Administrator Certification or Salesforce experience preferred.
• Experience supporting ERP, CRM, or other business systems.
• Experience with Rootstock or Salesforce is required.
• Familiarity with Box, Box Sign, Zuant, or similar platforms preferred.
• Strong analytical, problem-solving, and organizational skills.
• Ability to assess complex business challenges and develop effective solutions.
• Excellent communication and cross-functional collaboration skills.
• Self-motivated with the ability to learn new technologies quickly.
• Strong customer-service mindset and ability to support users of varying technical skill levels.

Responsibilities

• Support administration and maintenance of Rootstock ERP.
• Assist Finance with ERP management, reporting, and system enhancements.
• Maintain data accuracy and integrity across business systems and databases.
• Identify process improvement opportunities and recommend solutions.
• Lead and coordinate system-related projects across multiple departments.
• Perform data entry, system updates, and user administration tasks.
• Troubleshoot software and system issues and coordinate resolutions.
• Assist with CRM, content management, e-signature, and lead management platforms.

Job description

CFS, headquartered in the Greater Chicago area, is seeking a CRM Administrator to support and optimize core business systems, including ERP and CRM, and to partner closely with Finance and cross-functional teams to maintain system integrity and drive enhancements.

The ideal candidate is analytical, organized, and technology-focused, with experience in Salesforce and Rootstock, data accuracy, and process improvement, and the ability to support end users in a remote environment.