Senior CRM Clinical Engineer - Remote Field Expert

Thornton Tomasetti; United States; Remote; USD 78,000 - 156,000; Full time

Job summary

Abbott is a global healthcare leader with a field-based CRM Product Support Specialist role based in Western, NY, within Cardiac Rhythm Management. You will provide comprehensive engineering, sales, educational, and clinical support to physicians, healthcare professionals, patients, and regional sales teams.

In this role, you’ll develop and lead training, maintain in-depth product knowledge, and collaborate with engineers, vendors, and customers to achieve goals while working remotely in the

Qualifications

• Bachelor’s degree in Bio-Medical Engineering, related field or equivalent healthcare experience.
• 4+ years of related experience or a program certification from an accredited cardiac training program.
• Must have certifications in CRM products.
• Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures.
• Familiarity with cath lab and operating room procedures and protocol.
• Demonstrate advanced knowledge of cardiac pacing systems.
• Must apply engineering skills and abilities to interpret and solve complex clinical problems.
• Must possess strong written and verbal communication skills, along with excellent interpersonal, presentation, analytical, and organizational abilities.
• Additionally, must be able to meet deadlines effectively.
• Must be detail-oriented and capable of working independently.
• Must be able to collaborate effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals.
• Additionally, must be capable of managing multiple assignments simultaneously and efficiently.
• Must have extensive personal computer skills, including experience with Microsoft Office or equivalent software, for tasks such as graphics, word processing, databases, and authoring programs, to develop presentation materials.

Responsibilities

• Act as a senior clinical interface between the medical community and the business.
• Build and sustain credible business relationships with customers and share product expertise accordingly.
• Provide engineering, sales, education, and clinical support in response to field inquiries on CRM products.

Skills

Biomedical eng. knowledge

CRM product knowledge

Clinical communication

Problem solving

Time management

Interpersonal skills

Presentation skills

Analytical thinking

Organizational skills

Independent work

Education

Bachelor’s degree in Bio-Medical Engineering or related field

4+ years related experience or cardiac training program certification

Tools

Microsoft Office

Job description

Abbott is a global healthcare leader with a field-based CRM Product Support Specialist role based in Western, NY, within Cardiac Rhythm Management. You will provide comprehensive engineering, sales, educational, and clinical support to physicians, healthcare professionals, patients, and regional sales teams.

In this role, you’ll develop and lead training, maintain in-depth product knowledge, and collaborate with engineers, vendors, and customers to achieve goals while working remotely in the