Senior CRM Clinical Specialist - Field Training & Support

Thornton Tomasetti; United States; Remote; USD 78,000 - 156,000; Full time

Benefits offered by this job

Free medical coverage in HIP PPO

Tuition reimbursement

Excellent retirement plan

Education benefits (FreeU)

Job summary

Abbott is a global healthcare leader with a Cardiac Rhythm Management division based in the United States. The CRM Product Support Specialist provides comprehensive engineering, sales, educational, and clinical support for CRM products, responding to field inquiries from physicians, healthcare professionals, patients, and sales staff.

Role focuses on clinical interface, relationship building, and training, with opportunities to mentor others and expand technical knowledge in arrhythmia

Qualifications

• Bachelor’s degree in Bio‑Medical Engineering, related field, or equivalent healthcare experience.
• 4+ years of related experience or a program certification from an accredited cardiac training program.
• Must have certifications in CRM products.
• Demonstrated knowledge of cardiology, electro‑physiology, or cardiac electro‑physiology procedures.

Responsibilities

• Acts as a senior clinical interface between the medical community and the business.
• Builds and sustains credible business relationships with customers and shares product expertise accordingly.
• Provides engineering, sales, education, and clinical support in response to field inquiries on an as‑needed basis.
• Develops, leads, and/or facilitates training sessions and other programs on CRM products for healthcare professionals.
• Provides backup sales support to Cardiac Rhythm Team: regional training, data collection, in‑service training to physicians, nurses and sales reps.

Skills

CRM product knowledge

Communication skills

Clinical education and training

Engineering problem solving

Multi-tasking

Education

Bachelor’s degree in Bio‑Medical Engineering or related field

Tools

Microsoft Office

Job description

Abbott is a global healthcare leader with a Cardiac Rhythm Management division based in the United States. The CRM Product Support Specialist provides comprehensive engineering, sales, educational, and clinical support for CRM products, responding to field inquiries from physicians, healthcare professionals, patients, and sales staff.

Role focuses on clinical interface, relationship building, and training, with opportunities to mentor others and expand technical knowledge in arrhythmia