Senior Crew Lead - Flexible Scheduling & Onsite Leadership

Bars & Recreation; Wisconsin; On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Health/Dental/Vision Insurance

Company 401k plan

Paid Time Off (7 days/year)

Life Insurance

Job summary

Bars & Recreation, Milwaukee-based, seeks a Senior Crew Lead to support Hospitality & Operations. You will lead shifts, coach teams, coordinate events, and uphold safety and service standards across multiple brands and venues.

The role emphasizes hands-on leadership, training of Crew Members and Crew Leads, and maintaining clear communication with upper management. This is a fast-paced, guest-focused leadership opportunity.

Qualifications

• Must be at least 21 years old.
• Must have at least 3 years of experience in a hospitality/service setting (examples include resorts, hotels, restaurants, cruise ships, theme parks).
• Must have 1+ year of leadership experience.
• Must be able to multitask and oversee complex operations in a fast-paced environment.

Responsibilities

• Serve as the key holder for opening/closing the facility.
• Lead and supervise employees during daily operations and events.
• Act as primary onsite liaison for client needs and event coordination.
• Delegate tasks to crew members and leads, providing guidance.

Skills

Leadership

Team supervision

Customer service

Communication

Multitasking

Conflict resolution

Safety compliance

Education

High school diploma or GED

Tools

Point-of-sale system

Basic maintenance & safety checks

Job description

Bars & Recreation, Milwaukee-based, seeks a Senior Crew Lead to support Hospitality & Operations. You will lead shifts, coach teams, coordinate events, and uphold safety and service standards across multiple brands and venues.

The role emphasizes hands-on leadership, training of Crew Members and Crew Leads, and maintaining clear communication with upper management. This is a fast-paced, guest-focused leadership opportunity.