Senior Creative Production & Ops Leader

Amazon Inc.; Seattle (WA); On-site; USD 141,000 - 191,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Amazon.com Services LLC, based in Seattle, is seeking a Sr Creative Program Manager to own the process and production layer of our operating model, systems, and output for how advertising creative actually gets made. You will translate org-level goals into a working production model, run it, and feed capacity, cost, and throughput signals back up to inform broader strategy.

You’ll set the standards that the Creative team executes against, determine how work flows, where capacity goes, and what

Qualifications

• Bachelor's degree
• 7+ years in creative production, creative operations, or program management within a marketing/creative environment.
• Experience owning production workflow and resourcing across multiple concurrent programs or campaigns.
• Experience leading or providing structured direction to lateral partners.
• Experience managing external agencies or production vendors, including budgets and SOWs.
• Proficiency with creative/project management tooling (e.g., Asana, Workfront, Airtable, or equivalent).

Responsibilities

• Execute the org's operations strategy within the creative-production domain — translating operating goals (efficiency, cost, scale, quality) into a concrete production model and deliver against them.
• Design, own, and continuously improve the end-to-end creative production operating model — intake, prioritization, resourcing, workflow, review/approval, and delivery.
• Set the standards, process, and quality bar for our project management and production outputs
• Provide the production-side inputs to org-level operations planning — capacity forecasts, cost-per-asset and throughput data, and resourcing tradeoffs — and translate those inputs into budget and resourcing decisions.
• Own capacity and resource planning across the team and external partners — forecast demand, allocate against competing priorities, and make the tradeoff calls when demand exceeds capacity.
• Select, implement, and own the systems and tooling that run creative production (project/asset management, workflow automation, reporting), and drive adoption across the team.
• Establish the metrics that define production health — throughput, cycle time, on-time delivery, rework, cost per asset — and use them to drive measurable improvement.

Skills

Creative production

Program management

Cross-functional leadership

Vendor management

Asana

Workfront

Airtable

Education

Bachelor's degree

Tools

Asana

Workfront

Airtable

Job description

Amazon.com Services LLC, based in Seattle, is seeking a Sr Creative Program Manager to own the process and production layer of our operating model, systems, and output for how advertising creative actually gets made. You will translate org-level goals into a working production model, run it, and feed capacity, cost, and throughput signals back up to inform broader strategy.

You’ll set the standards that the Creative team executes against, determine how work flows, where capacity goes, and what