Senior CRE Relationship Admin - Client Success & Closings

Flagstar Bank; Hicksville (NY); On-site; USD 62,039 - 94,334; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Job summary

Flagstar Bank is seeking a Relationship Administrator Sr-Commercial Real Estate in Hicksville, NY, to support Commercial Real Estate Group Managers and Relationship Managers. This role is pivotal in ensuring clients receive the highest level of service, managing loan closings, and resolving client issues effectively.

The ideal candidate will have over 8 years of experience in commercial lending and excellent problem-solving skills. The role requires strong communication abilities and adherence to regulatory compliance.

Qualifications

• 8+ years of commercial lending processing/closing/customer support experience.
• Experience with commercial lending legal and compliance.

Responsibilities

• Administers tasks that support the commercial sales process.
• Coordinates communication with internal bank partners.
• Responsible for key reporting including portfolio metrics.
• Resolves issues from portfolio management activities.
• Provides clients with an exceptional post-closing experience.

Skills

Knowledge of commercial loan documentation

Proficiency in Microsoft Office applications

Strong organization and time management skills

Excellent verbal and written communication skills

Strong problem solving and conflict resolution skills

Education

High School / High School Equivalency (GED)

Undergraduate Degree (4 years or equivalent)

Job description

Flagstar Bank is seeking a Relationship Administrator Sr-Commercial Real Estate in Hicksville, NY, to support Commercial Real Estate Group Managers and Relationship Managers. This role is pivotal in ensuring clients receive the highest level of service, managing loan closings, and resolving client issues effectively.

The ideal candidate will have over 8 years of experience in commercial lending and excellent problem-solving skills. The role requires strong communication abilities and adherence to regulatory compliance.