Closing Specialist II

Flagstar Bank; Hicksville (NY); On-site; USD 68,000 - 103,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

Job summary

Flagstar Bank is seeking a Closing Specialist II in Hicksville, NY to perform closing due diligence reviews for complex real estate loan files. You will liaise between lending, legal, and third parties to ensure closings align with credit terms and funding processes.

The role requires experience in commercial real estate and strong communication, organizational, and problem-solving skills. Equal opportunity employer with a comprehensive benefits package.

Qualifications

• High School diploma or GED or foreign equivalent.
• 4+ years in commercial real estate or banking experience.
• Undergraduate degree preferred; paralegal experience a plus.
• Knowledge of bridge, participation/syndication and swap loans a plus.
• Strong communication, organizational and analytical skills.

Responsibilities

• Review complex CRE and construction loan files pre-closing for documentation and policy conformance.
• Lead closing contact for Relationship Manager, Credit Product Specialist, Relationship Associate and Legal.
• Ensure compliance with flood, Reg B, AML and credit approvals.
• Prepare Closing Review Form as summary of loan terms for Closing Counsel & Loan Operations.
• Independently manage a portfolio of loan closings.
• Coordinate closing aspects of renewals, modifications and extensions.

Skills

Verbal communication

Written communication

Microsoft Office

Database management

Analytical skills

Customer service

Problem solving

Organizational skills

Education

High School / GED / Foreign Equivalent

Undergraduate Degree

Paralegal experience

Tools

Microsoft Office Suite

Job description

Position Title

Closing Specialist II

Location

Hicksville, NY 11801

Job Summary

The Closing Specialist II performs closing clearance due diligence file reviews for standard and at times, complex transactions for multi-family & commercial real estate loan files to facilitate clearance to close. This role serves as the main liaison between lending, legal and third-party providers. The Closing Specialist II ensures full alignment with credit approval terms and leads coordination of all activities leading to successful loan funding and booking. Provides support to Loan Closing Manager & performs all responsibilities in accordance with the Bank’s policies and procedures.

Job Responsibilities

• Performs review of more complex multi-family, commercial and construction/development real estate loan files prior to closing for required documentation and conformance with established policies and procedures.
• Act as the lead closing contact for the Relationship Manager, credit Product Specialist, Relationship Associate and Legal following loan approvals.
• Manage all activities and address escalations to ensure smooth execution Review key closing compliance requirements including flood, Reg B, AML and credit approvals
• Prepare and update internal checklists to facilitate the clearance to close Review and analyze violations and certificates of occupancy on an as needed basis.
• Reviews draft loan documents ensuring all loan terms are accurately reflected
• Prepares the Closing Review Form which is a summary of loan terms for use by Closing Counsel & Loan Operations
• Independently manage a portfolio of loan closings
• Conduct quality control review of documents uploaded to loan origination system to ensure all documents are uploaded correctly prior to loan closing and boarding.
• Calculate final closing costs and fees associated with each transaction
• Follow up with Relationship Managers, Credit Project Specialists, Relationship Associates, & Bank Attorneys to ensure that all closing conditions and missing documentation is received prior to closing.
• Reviews bank’s internal data in the computer system of record for accuracy Determine closing requirements & assess closing timeframes Email written authorization to close to Closing Counsel and Flagstar team members
• Coordinate closing aspect of loan renewals, modifications and extensions in a similar manner to new loan closings
• Advise various bank team members on the correct way to document a file in accordance with bank policies & procedures.
• Assists various internal banking departments in the release of coop units for unsold share loans
• Respond to post-closing inquiries from other departments
• Responsible for compliance with all applicable Federal, State and Local rules and regulations.

Additional Accountabilities

• Performs special projects, and additional duties and responsibilities as required.
• Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings.
• Accountable to maintain compliance with applicable federal, state and local laws and regulations.

Job Requirements

Required Qualifications: Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent. Minimum experience required: 4+ years commercial real estate industry or banking experience Preferred Qualifications: Education level preferred: Undergraduate Degree (4 years or equivalent) Paralegal experience. Knowledge of bridge, participation/syndication and swap loans a plus Prior compliance experience a plus. Job Competencies: Knowledge of real estate, loan documentation, and mortgage terminology. Strong PC skills with proficiency in Microsoft Office, including Word and Excel and database management Strong verbal and written communication skills. Superior analytical & customer service skills. Proactive risk approach Strong problem solving and conflict resolution skills Excellent organizational skills with the ability to prioritize and manage varied workload. Ability to work independently as well as flexibility to work as part of a team. Ability to work in a fast-paced environment. Ability to lead closings and solve problems independently Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results. Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience. Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.

Physical demands (ADA)

No unusual physical exertion is involved.

Flagstar is an Equal Opportunity Employer

Flagstar Bank provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. We are committed to providing clear and accurate compensation information in accordance with applicable laws. Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment. Please click the following link for detailed information: Benefits | Flagstar Bank Pay Range $68,099.25 - $103,172.00 Flagstar Bank, N.A. is based in Hicksville, NY, and at December 31, 2025, had $87.5 billion in assets, $60.7 billion in loans, $66 billion in deposits, and $8.1 billion in total stockholder equity. We are a leading regional bank with approximately 340 locations, and strong footholds in the greater New York/New Jersey metropolitan region and in the upper Midwest, along with a significant presence in fast-growing markets in Florida and the West Coast. We are driven by our commitment to partner with our clients to set and reach goals together, helping them to take charge and thrive. Our focus is on four core lines of business that include Personal, Private, Small Business and Corporate & Commercial Banking. Flagstar Bank is committed to ensuring that you can successfully engage in our recruiting process. If you need assistance completing your employment application or if you would like to request a reasonable accommodation, please contact our team at [e-mail]. Equal Opportunity Employer For more Information: EEOC_KnowYourRights Member FDIC/Equal Housing Lender