Senior CPS Social Service Supervisor - Lead Field Team

State of Washington; Mount Vernon (WA); On-site; USD 80,000 - 108,000; Full time

Job summary

State of Washington’s DCYF is hiring a CPS Social Service Supervisor 5 in Mt. Vernon, WA. This full-time role leads a unit of Social Service Specialists, guiding investigations and safety planning in child welfare; travel within assigned areas is required.

The role emphasizes on-the-job supervision, training, and ensuring adherence to child safety frameworks while coordinating with administrators and HR on corrective actions. Strong leadership and field experience are essential.

Qualifications

• Eight (8) years of paid social service experience and 30 credits in a Social Services discipline.
• Master’s degree in social services or related field with 30 credits in Social Services and three (3) years paid experience.
• Bachelor’s degree with 30 credits in Social Services and four (4) years paid experience.
• One (1) year of experience as a Social Service Specialist 4 (SSS4).
• Two (2) years of experience as a Social Service Specialist 3 (SSS3).
• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.
• Paid social service experience must include at least one (1) year of assessing risk and safety to children and providing direct family-centered practice services.

Responsibilities

• Supervise and mentor a unit of Social Service Specialists and complete casework.
• Provide mentoring, coaching, counseling, consultation, on-the-job training, and feedback.
• Manage and support Social Service Specialists in formal training plans transitioning to fieldwork.
• Perform quality assurance on staff documentation, assessments, reports, case management, and payment initiation.
• Ensure Social Service Specialists document case activities and information in the case file and FamLink.
• Prepare written staff performance evaluations using the Performance Evaluation system.
• Consult with administrators and HR regarding corrective or disciplinary action.
• Train new and existing staff to gather accurate information, organize data, and make case decisions.
• Keep staff informed of policies and regulations affecting their jobs and the children and families they serve.
• Provide supervision to ensure accurate application of the child safety framework.
• Review and revise service referrals, letters, court reports, and assessments.
• Review case activities with parents and relatives to establish case goals and services.

Skills

Leadership

Staff mentoring

Training & coaching

Field visits

Education

Master's degree in social services

Master's with 30 credits in Social Services plus 3 yrs experience

Bachelor's with 30 credits in Social Services plus 4 yrs experience

1 year as SSS4

2 years as SSS3

Ability to learn and grow

Ability to meet others' needs

Tools

FamLink

Job description

State of Washington’s DCYF is hiring a CPS Social Service Supervisor 5 in Mt. Vernon, WA. This full-time role leads a unit of Social Service Specialists, guiding investigations and safety planning in child welfare; travel within assigned areas is required.

The role emphasizes on-the-job supervision, training, and ensuring adherence to child safety frameworks while coordinating with administrators and HR on corrective actions. Strong leadership and field experience are essential.