Adult Protective Services Supervisor – Lead & Protect

State of Washington; Pasco (WA); Sur place; USD 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Orca Card for transportation

Résumé du poste

Washington State Department of Social and Health Services (DSHS) is seeking an Adult Protective Services Supervisor (Social Service Specialist 5) in Arlington. You will oversee a unit, guide investigations, ensure compliance, and coordinate with partners to protect vulnerable adults.

The role emphasizes leadership, policy expertise, and strong communication. Qualifications include advanced degrees or equivalent experience; the position includes a comprehensive benefits package and potential

Qualifications

• Master’s degree in social services, human services, behavioral sciences, criminal justice, or a related field and one year of paid social service experience equivalent to Social Service Specialist 3.
• Bachelor’s degree in social services, human services, behavioral sciences, criminal justice, or a related field and five years of paid social service experience performing functions equivalent to a Social Service Specialist 2.
• Combination of higher education and paid social service experience totaling at least nine years.

Responsabilités

• Supervise a unit of Social Service Specialist staff, providing direction, setting performance expectations, and managing hiring, training, evaluation or corrective actions.
• Lead unit operations by conducting regular team and one-on-one meetings, and facilitate case staffings and multidisciplinary team meetings.
• Provide policy guidance, training, and clarification on laws, WACs, procedures, and program requirements, offering ongoing feedback and staff development.
• Review investigations and case documentation for completeness, accuracy, quality, and compliance, and review and approve cases submitted to the Investigation Review Team (IRT).
• Prepare and analyze reports to monitor trends, distribute workload, and support timely, accurate work across the unit.
• Communicate policy and procedure updates, management bulletins, and program changes to keep staff informed and aligned with requirements.
• Coordinate with internal and external partners including other government departments, AG’s Office, law enforcement, and tribal governments; escalate major incidents as needed.
• Serve as a mandatory reporter, participate in case staffings, provide testimony, and contribute to outreach efforts and special projects.

Connaissances

Leadership

Policy knowledge

Critical thinking

Emotional intelligence

Communication

Decision making

Collaboration

Technology

Formation

Master’s degree in social services or related field

Bachelor’s degree in social services or related field

Higher education plus 9+ years related experience

Outils

CARE

ACES Online

Barcode

Payment systems

Description du poste

Washington State Department of Social and Health Services (DSHS) is seeking an Adult Protective Services Supervisor (Social Service Specialist 5) in Arlington. You will oversee a unit, guide investigations, ensure compliance, and coordinate with partners to protect vulnerable adults.

The role emphasizes leadership, policy expertise, and strong communication. Qualifications include advanced degrees or equivalent experience; the position includes a comprehensive benefits package and potential