Senior CPaaS Solutions Architect — Customer Engagement

Tata Communications; Matawan (NJ); On-site; USD 137,600 - 180,944; Full time

Benefits offered by this job

Medical coverage

401k plan

Paid leave

Job summary

Tata Communications is seeking a Principal Solutions Engineer to lead technical sales efforts for enterprise communication solutions. The role requires strong technical leadership and customer engagement skills, focusing on enterprise customer satisfaction and growth.

The ideal candidate will have over 10 years in solutions engineering within the CPaaS industry, demonstrating success with large accounts and complex sales cycles. The position is based in Matawan, New Jersey and includes a competitive salary range and comprehensive benefits.

Qualifications

• 10+ years in solutions engineering, sales engineering, or technical presales.
• Demonstrated success leading technical sales motions.
• Deep knowledge of enterprise communications technologies.

Responsibilities

• Lead technical discovery with stakeholders.
• Translate use cases into multi-channel solution architectures.
• Advise on modernization journeys toward integrated CPaaS.

Skills

Technical sales leadership

APIs and web services expertise

Strong executive communication

Experience in CPaaS

Job description

Tata Communications is seeking a Principal Solutions Engineer to lead technical sales efforts for enterprise communication solutions. The role requires strong technical leadership and customer engagement skills, focusing on enterprise customer satisfaction and growth.

The ideal candidate will have over 10 years in solutions engineering within the CPaaS industry, demonstrating success with large accounts and complex sales cycles. The position is based in Matawan, New Jersey and includes a competitive salary range and comprehensive benefits.