Senior Coordinator, Employment & Community Services

Abilities Centre; Boston (MA); On-site; USD 50,000; Full time

Job summary

An established industry player is seeking a Senior Coordinator for Employment & Community Services to enhance accessibility and inclusion for individuals with disabilities. This role involves developing and implementing employment programs, collaborating with community partners, and fostering relationships with employers to support inclusive hiring practices. If you are passionate about making a difference and have a strong background in social services, this opportunity offers a dynamic work environment with a focus on professional growth and community impact. Join a team that values innovation, collaboration, and personal growth while contributing to a barrier-free future for all.

Benefits

Comprehensive employer paid benefits

Flexible work environment

Access to sport and fitness facilities

Qualifications

• Post-secondary education in relevant fields is required.
• 1-3 years of experience with individuals with disabilities is necessary.

Responsibilities

• Coordinate and monitor employment programs and workshops.
• Develop outreach strategies and partnerships with community organizations.

Skills

Compassion

Communication

Relationship Building

Time Management

Problem Solving

Education

Post-secondary education in Social Services

Experience working with individuals with disabilities

Tools

Customer Relationship Management software

Job description

Senior Coordinator, Employment & Community Services

55 Gordon St, Whitby, ON L1N 0J2, Canada Req #84

Thursday, April 17, 2025

Position: Senior Coordinator, Employment & Community Services

Pay Rate: $50,000 per annum. We also offer comprehensive, 100% employer paid benefits, flexible work environment, and access to our superb sport, fitness, and recreational facilities.

Start Date: May 2025

You Belong!

We exist to unlock potential through the innovation of accessibility and to create a better, barrier-free life for all Canadians. We strive to achieve this by reimagining accessibility and redefining the way Canadians live, work and play. Our organization values being person-centred, genuine, flexible, innovative, and collaborative.

As an equal opportunity employer committed to diversity and inclusion, we welcome and encourage applications from all persons, including but not limited to persons with disabilities, racialized and Indigenous persons, persons of any gender identity and sexual orientation, and newcomers. We provide variations and accommodations at all stages of the employment and are committed to improving our process to be more accessible and equitable.

We understand that no one will ever meet all the qualifications or feel completely confident in performing every duty listed, and that’s okay! We are committed to the ongoing learning and development of our employees and gladly provide on-the-job training and mentorship. Unless it says required (bolded for emphasis), please do not let any other qualification or duty discourage you from applying.

The Position:

Reporting to Manager, Employment & Community Services, the Senior Coordinator, Employment & Community Services is responsible for the direct coordination and monitoring of internal and external employment programs and workshops. Working collaboratively with the Manager, the Senior Coordinator will support the development and implementation of employer and partnership outreach and engagement. The Senior Coordinator will possess a strong knowledge on gaps in the employment sector, community services in Durham Region, and outreach and engagement strategies.

What You’ll Do:

• Program Development and Delivery
  • You will work collaboratively with the Manager to develop, review, revise, and operationalize quarterly plans.
  • You will coordinate with the Research department and the Manager to identify and establish needs of communities and gaps in programs and services, and you will design and implement programs based on the identified gaps.
  • In partnership with the Research department and the Employment team, you will implement the Program Impact Framework to measure and collect data related to outcomes, goals, and impact for participants of each program.
  • You will collaborate with the Manager to develop and implement an effective outreach strategy to create and enhance relationships with community partners, funders, and employers.
  • You will provide ongoing support to external employers, partners, and businesses with inclusive recruitment and hiring, providing workplace accommodations, and supporting all employees.
• Assess and Evaluate
  • You will collaborate with the Research department to collect impact to ensure that workshops meet all expected targets and outcomes outlined.
  • You will research, develop, and implement learning material related to the different skill development and social enterprise program.
  • You will strategize and collaborate with the Manager and the Research team to identify program objectives and create innovative program models related to employment readiness.
  • You will work with the Employment Counsellor to develop and deliver resources ensuring job seekers are supported and successful in the job development stage.
  • You will collaborate with the Administrator and Facilitator, Employment Services to oversee the day-to-day operations of all employment workshops and programs, addressing any issues that may arise with attendees, parents, staff, and booking of rooms.
  • You will assist with the management of the customer relationship management software, including ensuring participant profiles, services offered, and program registration information are up to date.
  • You will cultivate a person-centered environment through exceptional customer service.
  • You will establish rapport and maintain effective relationships with members, staff, volunteers, and community partners.
  • You will supervise and support the implementation of in-person programs and services including, but not limited to, on-call support, debriefing, and monitoring facilitation.
• Engagement and Outreach
  • You will establish rapport and maintain effective relationships with members, staff, volunteers, and community partners.
  • You will work collaboratively with the Manager to identify and foster strong partnerships and working relationships with stakeholders whose vision and values align with Abilities Centre.
  • You will work collaboratively with the Manager to develop and implement an effective outreach strategy to create and enhance relationships with community partners, funders, and employers.
  • You will work collaboratively with the Manager to upkeep, develop, and maintain a comprehensive employer database and create strong relationships with Durham Region employers as part of the recruitment strategy for Abilities Centre employment services.
  • You will work collaboratively with the Manager to work with prospective employers to educate and understand the social and economic benefits of investing in a work culture that supports inclusion, diversity, equity, and accessibility.
  • You will represent Abilities Centre in business community networks and collaboration initiatives.
• Other duties as assigned by Manager, Employment & Community Services.

What You Bring:

• Education and Knowledge
  • You have post-secondary education in Social Services, Career Counselling, Community Services, Developmental Services, Adult Education, or related field.
  • You have 1-3 years’ experience working with individuals with disabilities.
  • You are familiar with job searching techniques, local provincial labour markets, interviewing skills, workplace accommodations, and return-to-work programming.
  • Familiarity with AODA employment requirements, Ontario Human Rights requirements, Employment Standards Act (ESA) & Occupational Health & Safety Act is considered an asset.
  • Knowledge and understanding of the not-for-profit sector and community services in Durham Region is considered an asset.
• Compassion, Communication and Relationship Building
  • You exhibit a high level of emotional intelligence, cultural sensitivity, and an awareness of barriers to success, including learning limitations.
  • You have effective planning, organizing and time management skills, and can work independently without close supervision.
  • You are self-motivated, results-oriented, and demonstrate initiative and contribute to a work environment that values and encourages innovation.
  • You can make connections with peers, leaders, and stakeholders.
  • You can facilitate decision-making, influence without authority, collaborate across teams, and achieve results through effective negotiation and problem-solving.
  • You are a team player, flexible, and can handle multiple tasks and demands efficiently.
  • You have exceptional oral and written communication skills and are comfortable presenting to large groups.
• Organization
  • You have superior administrative skills demonstrating thoroughness and attention to detail.
  • You can manage multiple demands and tight timelines through effective planning, organizing and time management skills, and can work independently without close supervision.
  • You are self-motivated, results-oriented; you demonstrate initiative and contribute to a work environment that values and encourages innovation.
• Administrative Requirements
  • It is required that you have a current, clear criminal record check for the vulnerable sector from the last 6 months.
  • It is required that you have a current, valid First Aid and CPR ‘C’ / AED.
    • CVRP and/or RRP certifications are considered an asset.
    • Crisis Intervention and Prevention certification is considered an asset.
  • You are flexible regarding work schedule, including days, evenings, and weekends.
  • You have access to reliable transportation.

Deadline to apply is Friday, May 2, 2025, at 7:00PM

55 Gordon St, Whitby, ON L1N 0J2, Canada