Senior Coordinator, Digital Marketing Solutions

Dentons US LLP; Chicago (IL); On-site; USD 64,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Profit Sharing

Short-Term Disability

Long-Term Disability

Life Insurance

Tuition Reimbursement

Paid Time Off

Paid Holidays

Discretionary Bonuses

Job summary

Dentons US LLP is seeking a Senior Coordinator for Digital Marketing Solutions to manage website content across Dentons US digital properties and support CRM and ERM initiatives. The role emphasizes data stewardship, content governance, and cross-functional collaboration with Clients & Markets and Business Development.

Preferred locations include Denver and Phoenix, with consideration for candidates in Pacific or Central time zones.

Qualifications

• Bachelor’s degree in Marketing, Business, Communications, Information Systems or related field.
• 2+ years of experience in website administration or digital marketing operations.
• Experience in a law firm or professional services preferred.

Responsibilities

• Serve as the primary contact for Dentons US website content updates.
• Maintain and publish content across Dentons.com and related properties.
• Ensure content aligns with branding, accessibility, SEO, and governance standards.
• Assist CRM/ERM data quality initiatives and reporting.
• Support relationship management data and dashboards.

Skills

Communication

Organizational

Project management

Education

Bachelor’s degree in Marketing, Business, Communications, Information Systems

Tools

Sitecore

WordPress

SharePoint

InterAction

Salesforce

Microsoft Dynamics

Job description

Dentons US LLP is currently recruiting for a Senior Coordinator, Digital Marketing Solutions. Denver and Phoenix are the preferred locations; however, strong candidates located in the Pacific or Central time zones will also be considered. This position will support the Firm’s digital presence, relationship intelligence initiatives and data-driven marketing operations. The Senior Coordinator will serve as the primary administrator for website content and updates across Dentons US digital properties, ensuring content accuracy, consistency and alignment with Firm brand standards.

In addition to website management responsibilities, the Senior Coordinator will support the Firm’s Client Relationship Management (CRM) and Enterprise Relationship Management (ERM) initiatives through data stewardship, relationship intelligence efforts, reporting and operational support. This role requires a detail-oriented professional who can effectively manage digital platforms, collaborate with multiple stakeholder groups and contribute to the success of strategic marketing and business development initiatives.

Success in this role will be measured by the timely and accurate completion of website content requests and the maintenance of high standards for website quality, consistency and compliance. The Senior Coordinator will also be expected to improve CRM and ERM data quality and user adoption, collaborate effectively with Clients & Markets, Business Development and Firm leadership, and continuously identify opportunities to enhance digital and relationship management processes.

Responsibilities

Website Management & Digital Content

• Serve as the primary point of contact for all Dentons US website content updates and requests.
• Maintain and publish content across Dentons.com and related digital properties using the Firm’s content management systems.
• Update attorney biographies, practice and industry pages, office pages, publications, news items, event pages and campaign landing pages.
• Ensure all website content complies with branding, accessibility, SEO and content governance standards.
• Conduct regular audits of website content to maintain accuracy and relevance.
• Coordinate with marketing, business development, communications and legal professionals to gather and publish approved content.
• Assist in website analytics reporting and recommend opportunities for content improvement.
• Troubleshoot website content issues and coordinate with internal and global teams regarding technical enhancements and fixes.
• Support digital marketing campaigns through website implementation and content deployment.

Client Relationship Management (CRM) Support

• Assist in maintaining accurate client, contact and company data within the Firm’s CRM platform.
• Support data quality initiatives, data cleansing projects and ongoing governance efforts.
• Generate reports and assist with audience segmentation for marketing and business development initiatives.
• Provide operational support for CRM-related requests and user inquiries.
• Contribute to process improvement efforts related to relationship and contact management.
• Perform other duties as assigned to fully meet the requirements of the position.

Enterprise Relationship Management (ERM) Support

• Support the Firm's Enterprise Relationship Management program through data management, reporting and administrative activities.
• Assist in maintaining relationship intelligence data and identifying opportunities to improve data completeness and quality.
• Support the development of relationship reports, dashboards and insights that assist business development and client teams.
• Collaborate with stakeholders across Clients & Markets to support relationship-focused initiatives and strategic programs.
• Assist with the adoption and utilization of ERM tools and processes across the business.
• Perform other duties as assigned to fully meet the requirements of the position.

Experience & Qualifications

• Bachelor’s degree in Marketing, Business, Communications, Information Systems or a related field, or equivalent experience.
• 2+ years of experience in website administration, digital marketing operations, CRM administration or related roles.
• Prior experience in a law firm or other professional services organization preferred.
• Experience working with content management systems (CMS).
• Strong attention to detail and commitment to data accuracy.
• Excellent communication, organizational and project management skills.
• Ability to manage multiple priorities and deadlines in a fast-paced professional services environment.
• Advanced proficiency in Microsoft Office applications, particularly Excel and Power BI reporting concepts.
• Experience with Sitecore, WordPress, SharePoint or similar CMS platforms preferred.
• Experience with InterAction, Salesforce, Microsoft Dynamics or other CRM platforms preferred.
• Experience supporting Enterprise Relationship Management, relationship intelligence or client development initiatives preferred.
• Familiarity with digital analytics and reporting platforms preferred.

Pursuant with states' laws, the salary range for this position is $64,000 - $90,000 based on experience and local market.

Dentons US LLP offers a competitive salary and benefits package including medical, dental, vision, 401k, profit sharing, short-term/long-term disability, life insurance, tuition reimbursement, paid time off, paid holidays and discretionary bonuses.

Dentons US LLP is an Equal Opportunity Employer - Disability/Vet. Pursuant to local ordinances, we will consider for employment qualified applicants with arrest and conviction records.

If you need any assistance seeking a job opportunity at Dentons US, LLP, or if you need reasonable accommodation with the application process, please call our Talent Acquisition Lead at [phone] or contact us at [e-mail].