Senior Control-M Engineer

DKMRBH Inc; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

DKMRBH Inc. seeks a Senior Control-M Engineer to design, implement, and maintain multi-site scheduling infrastructures. You will install and patch Control-M servers, orchestrate workloads, and ensure security and compliance across on-prem and CoLo environments.

You will lead modernization efforts, automate workflows with APIs, and mentor junior engineers while providing on-call support for 24/7 operations in a demanding financial services setting.

Qualifications

• Bachelor's degree or equivalent experience required.
• 0-9+ years of relevant IT engineering/infrastructure/workload automation experience.
• Comprehensive knowledge of Control-M administration and multi-environment orchestration.

Responsibilities

• Install, configure, upgrade, and patch Control-M across multi-site environments.
• Design, implement, and maintain job workflows and security configuration.
• Perform health checks and ensure compliance with enterprise standards and audit/security requirements.
• Troubleshoot hardware, software, OS, and network issues impacting scheduling infrastructure.
• Lead modernization initiatives including automation-first approaches and jobs-as-code.

Skills

Control-M administration

Linux/Unix administration

PowerShell / Bash scripting

SQL (PostgreSQL/Oracle)

Networking fundamentals

ITSM tools: ServiceNow, Jira

Monitoring: Splunk, Dynatrace

Education

Bachelor's Degree or equivalent experience

Tools

Control-M Configuration Manager

ServiceNow

Jira

Splunk

Dynatrace

Automation API

Git-based CI/CD

Terraform/Ansible

Job description

Project Overview

The Senior Control-M Engineer develops conceptual, logical, and physical IT engineering designs supporting infrastructure requirements across business and technical application projects. The role ensures availability, resiliency, and secure orchestration of mission-critical workloads and contributes to modernization initiatives including automation-first orchestration, jobs-as-code, API-driven integration, and multi-environment scheduling capabilities.

This is a senior-level role requiring deep engineering expertise, comprehensive platform knowledge, and strong operational judgment.

Key Responsibilities

Engineering & Platform Management

• Install, configure, upgrade, and patch Control-M Servers and Agents across multi-site environments, including legacy on-prem, CoLo production, and CoLo non-production.
• Design, implement, and maintain job scheduling workflows, workload orchestration, and user/security configuration.
• Conduct operational health checks, monitor system performance, and ensure compliance with enterprise standards and audit/security requirements.
• Assess testing requirements, prepare testing strategies, and develop implementation and transition plans.
• Analyze and revise system logic, documentation, and technical standards as needed.

Operational Support & Troubleshooting

• Troubleshoot and resolve complex hardware, software, OS, and networking issues impacting scheduling infrastructure.
• Perform change and problem management using standard tools and National IT policies.
• Complete customer service requests, including new agent deployments and environment setup.
• Document issues, solutions, and workarounds in the maintained internal knowledge base.
• Provide on-call coverage as required to support 24 7 scheduling operations.

Modernization & Strategic Initiatives

• Support Automation API, jobs-as-code adoption, workflow modernization, vendor enhancements, and enterprise integration.
• Provide engineering support for multi-environment orchestration tied to FRFS modernization.
• Participate in modernization roadmap work including resiliency engineering, cloud-aligned scheduling, and advanced automation capabilities.

Leadership & Collaboration

• Lead highly technical and complex engineering projects using FRIT/System resources.
• Train technical staff on Control-M tools, platform functionality, and engineering standards.
• Report solution gaps, platform issues, and resiliency risks to management.
• Partner with business lines, infrastructure teams, security, and operations for cross‑functional alignment.
• Participate in team meetings, issue review, prioritization, and continuous improvement activities.

Risk Management

• Understand and apply risk management discipline in decision‑making while ensuring compliance with internal standards, audit guidelines, and the Information Security Manual.

Required Qualifications

• Bachelor's Degree or equivalent experience.
• 6 9+ years of relevant work experience in IT engineering, infrastructure operations, or workload automation.
• Comprehensive knowledge of Control‑M administration, including:
  • Server and Agent installation/configuration
  • Job scheduling and workflow design
  • User access/security
  • Patch management and upgrades
• Experience with Control‑M multi‑environment orchestration across on‑prem and CoLo environments.
• Strong hands‑on experience with Linux/Unix and Windows Server administration.
• Shell scripting experience with Bash and PowerShell, along with log analysis skills.
• SQL skills and basic database troubleshooting with PostgreSQL or Oracle.
• Networking fundamentals, including TCP/IP, ports, and firewall configuration.
• Experience with Control‑M Configuration Manager and scheduling functions/user management.
• Familiarity with ITSM tools, including ServiceNow and Jira.
• Familiarity with monitoring tools, including Splunk and Dynatrace.
• Strong documentation, root cause analysis, and problem‑solving skills.
• Excellent interpersonal, negotiation, communication, and attention‑to‑detail skills.

Preferred Qualifications

• Control‑M Automation API, Workload Archiving, and Application Integrator experience.
• Advanced scripting with Python, CI/CD pipeline integration using Git‑based tools, or infrastructure‑as‑code using Ansible or Terraform.
• Cloud platform exposure to AWS, Azure, or GCP, or Control‑M cloud deployments.
• Advanced SQL, database tuning, and performance optimization.
• Security integration experience with SIEM tools, SSL, or Venafi.
• Experience with Agile, SAFe, or scaled enterprise delivery.
• ITIL Foundation or BMC Control‑M certification.

Technical & Soft Skills

Top Technical Skills

• Advanced Control‑M infrastructure engineering, including administration, Server/Agent installation, configuration, upgrades, and patching.
• Multi‑environment orchestration across legacy on‑prem and CoLo environments.
• Scripting and automation, including Bash, PowerShell, Python, Automation API, and jobs‑as‑code.
• Familiarity with remediation patterns.
• Infrastructure troubleshooting across layers.
• Networking fundamentals, including TCP/IP and firewall.
• SQL basics, including PostgreSQL and Oracle.
• Log analysis.
• ITSM and monitoring tools, including ServiceNow, Splunk, and Dynatrace.

Top Soft Skills

• Clear and effective communication, particularly during troubleshooting and coordination across teams.
• Disciplined documentation and problem‑solving habits.
• Ability to remain composed and operate independently in high‑criticality 24 7 environments.
• Ownership mindset when handling sensitive Control‑M administrative functions.
• Collaborative approach during cross‑functional changes and modernization activities.

Team Structure

The direct team currently consists of:

• 2 Infrastructure Engineers
• 3 Business Analysts
• 1 Scrum Master
• 1 Product Owner
• 1 Product Manager/Manager

Key Aspects of the Role

• Engineer and support Control‑M infrastructure across multi‑site scheduling environments.
• Troubleshoot complex issues independently or as part of a team.
• Support modernization initiatives including jobs‑as‑code, Automation API adoption, workflow optimization, and enterprise integration.
• Maintain privileged administrative accounts following enterprise audit and security practices.
• Support agile processes and ceremonies.

Day‑to‑Day Expectations

• Install, configure, patch, and maintain Control‑M infrastructure and Agents.
• Troubleshoot issues across multiple environments and collaborate closely with partner network teams.
• Execute health checks, performance analysis, and resiliency validation.
• Support customer onboarding and job migrations from legacy to CoLo.
• Maintain documentation and the internal knowledge base.

30-60-90 Day Expectations

First 30 Days

• Understand environment topology across legacy on‑prem, CoLo production, and CoLo non‑production.
• Learn SOPs, scheduling workflows, and automation pipelines.
• Shadow troubleshooting, installations, and patches.
• Understand and adhere to agile processes.

First 60 Days

• Independently execute Control‑M installations, patch cycles, and troubleshooting.
• Participate actively in CoLo support and modernization initiatives.

First 90 Days

• Independently execute infrastructure changes.
• Support failover/recovery testing.
• Lead key modernization efforts focused on automation‑first approaches and jobs‑as‑code.
• Lead API‑driven integration and workflow modernization.
• Serve as the primary point for multi‑environment orchestration support.

Interview Process

1. Recruiter screen
2. Hiring manager interview
3. Technical panel with Control‑M engineering and infrastructure SMEs
4. Final cultural/team fit round
5. Offer

Working Conditions

• Requires use of standard office equipment, including computer, phone, and copier.
• Mix of sitting, standing, pushing/pulling, and lifting items over 20 lbs.
• May require extended hours and on‑call/call‑back availability.
• Exposure to moderate equipment noise may occur.

Why This Role Matters

Control‑M is foundational to secure, timely, and resilient processing of high‑value payment systems. As operating hours expand and platform complexity grows, this senior engineering role supports reliability, compliance, and modernization across critical national financial services.