Infrastructure Engineer Lead - NonStop Software Engineer

Bank of America

Richmond (VA)

On-site

USD 100,000 - 130,000

Full time

26 hours ago

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Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Job summary

Bank of America is seeking an experienced infrastructure professional to design and deploy tool/service solutions within architectural governance. You will guide teams, maintain templates, and automate deployments, ensuring compliant, scalable technology solutions across data centers.

The role emphasizes production support, problem solving in complex environments, and collaboration with development teams to optimize performance and security.

Qualifications

2-4 years’ experience working in a UNIX/Linux production environment with hundreds of hosts
Minimum 4 years’ experience programming in Perl, Python, Bash or any C derivative (C++, Java)
2–4 years’ Experience in data structures & databases (SQL & No SQL)
HSM support - Utimaco and Futurex; coordinate with application and infrastructure teams during releases and implement tasks
Assisting with tracking and managing vendor support tickets and triage of urgent production issues
Experience with on-call support for the production environment
Experience with troubleshooting production applications
Excellent communication skills (written and oral)
Excellent documentation skills in MS Office, MS Visio and MS Project

Responsibilities

Translates requirements into technical definitions, blueprints, and playbooks for tech deployments
Contributes to functional/non-functional product evaluation requirements
Reviews and may develop software solutions addressing manual/inefficient processes
Guides evaluation of reference models, blueprints, and playbooks for firm adoption
Mentors infrastructure resources and ensures compliance with enterprise standards
Promotes an inclusive, healthy working environment and helps resolve blockers
Supports messaging middleware and related infrastructure tasks
Acts as liaison between Production and Development teams
Automates data validation, entitlements integration, and upgrades
Optimizes existing solutions and architectures
Designs resilient messaging architectures for low latency/high throughput
Adopts new skills and participates in skill upgrades
Delivers SME consulting across technologies and contributes to architecture decisions
Ensures designs follow reference models and compliance standards
Translates business needs into technical deployment definitions for architecture compliance
Supports Technical Analysts to maintain architecture standards
Develops software to reduce manual work and improve processes

Skills

Analytical Thinking

Application Development

Production Support

Risk Management

Solution Design

Automation

DevOps Practices

Project Management

Technical Strategy Development

Stakeholder Management

Architecture

Adaptability

Innovative Thinking

Business Acumen

Education

Computer Science degree or equivalent

Tools

Git

Bitbucket

Jira

Wiki

Ansible

Job description

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description

This job is responsible for infrastructure tool/service designs within technical domains in accordance with architectural governance, standards and policies. Key responsibilities include facilitating deployment of tools/services by leading others in solution development, maintenance of templates, playbooks and automation used during implementation. Job expectations include demonstrating expertise within technical domains, decomposing issues or objectives into work units, advancing efficient solution delivery practices, and promoting exceptional design, engineering and organizational practices.

Responsibilities

Confirms that application and business requirements have been translated into technical definitions, reference models, blueprints, and playbooks to guide development and integration of technology solutions
Contributes to the creation/selection of functional and non-functional product evaluation requirements within and across domains
Reviews and may develop software solutions to address manual and repeatable work or inefficient processes
Reviews and guides the evaluation of reference models, blueprints, playbooks and the execution of on-site evaluations of third-party products being considered for firm adoption
Mentors and assists Infrastructure resources on infrastructure service along with application integration validation methods and tools to ensure that technology solutions comply with enterprise system design and engineering standards
Promotes an inclusive and healthy working environment and help to resolve organizational impediments/blockers
NonStop Technical Support - OS, Coldloads, Safeguard, TAL, FUP, PUP, SCF, Backups, Expand, Xypro: XAM, XAC, Compliance Pro
Operational and Engineering Support role working on messaging middleware.
Play a key role between Production and Development teams.
Define, automate, and maintain support processes for data validation, entitlements integration, upgrades.
Optimize existing solutions and architectures.
Contribute to the design of resilient messaging architectures for low latency/high throughput use cases.
Should be able to adopt new skills and willing to upgrade skill.
Strong knowledge on Protocols such as TCP/IP, SSL/TLS, SSH, SFTP, etc.
The candidates should be well versed in diagnosing issues and problems that arise in large multi-datacenter multi-tiered application environments.
Provides subject matter expertise and consulting services on a range of technologies, contributing to the technology strategy for end-to-end engineering solutions and providing feedback to the architecture teams.
Follows reference models, blueprints, and playbooks to ensure the design is compliant.
Assists in translating business requirements into technical definitions, reference models, blueprints, and playbooks for deployment in compliance with architecture standards and policies.
Assists Technical Analysts by ensuring system design technology solutions comply with enterprise system design and engineering standards.
Develops software solutions to address manual and repeatable work or inefficient processes.
Supports an inclusive and healthy working environment.

Required Qualifications

2- 4 years’ experience working in a UNIX/Linux production environment with hundreds of hosts
Minimum 4 years’ experience programming in Perl, Python, Bash or any C derivative (C++, Java)
2 – 4 years’ Experience in data structures & databases (SQL & No SQL)
HSM support - Utimaco and FuturexShould be able to coordinate with application and infrastructure teams during releases and implement the tasks.
Assisting with tracking and managing vendor support tickets, and be able to work with a team to triage and resolve urgent production issues
Experience with and participation in on-call support for the production environment.
Experience with troubleshooting production applications.
Excellent communication skills (both written and oral).
Excellent documentation skills in MS Office, MS Visio and MS Project.

Knowledge and experience should include