Senior Contracts Manager

Xapply; Northern (KY); Hybrid; USD 124,000 - 155,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life/AD&D/Disability Insurance

Emergency Weather Support

Wellness Apps

Paid Parental Leave & PTO includinghol

Commuter & Parking Accounts

Lunches in the Office

Workplace Amenities Stipend

Internet and Phone Stipend

401(k) retirement plan

Financial Planning

Learning & Development Budget

Job summary

Lattice is seeking an experienced Senior Contracts Manager to independently manage a broad portfolio of customer, vendor, and strategic agreements while advising teams across the company. You’ll resolve issues, apply playbooks, and use AI-assisted workflows to accelerate contracting processes, balancing risk with customer experience and business velocity.

This highly cross-functional role partners with Sales, Deal Desk, Privacy, Security, Finance, Product, Partnerships, Marketing, and other

Qualifications

• Five or more years negotiating and managing commercial technology agreements.
• Experience leading customer-facing SaaS negotiations and related documents.
• Experience reviewing technology vendor and procurement agreements.
• Ability to apply playbooks and policies with practical escalation guidance.

Responsibilities

• Draft, review, negotiate, and manage a high volume of commercial agreements.
• Lead SaaS order forms, terms of service, MSAs, DPAs, SLAs, amendments, and renewals.
• Review vendor and service-provider agreements with Procurement, Privacy, Security, Finance, and business owners.
• Support technology partnerships, integrations, and marketing relationships.
• Serve as liaison between Legal and business stakeholders with guidance on risk and escalation paths.
• Use AI tools to accelerate contract review and drafting, and improve reporting.

Skills

Contract negotiation

SaaS agreements

Vendor management

Cross-functional collaboration

AI-assisted workflows

MS Word

Contract lifecycle management

Communication

Tools

Ironclad

Salesforce

Zip

Google Workspace

Slack

Excel

Job description

The Lattice Legal team is looking for an experienced, business-minded Senior Contracts Manager to help lead our commercial contracting function. In this role, you will independently manage a broad portfolio of customer, vendor, partnership, and other commercial agreements while serving as a trusted adviser to teams across the company.

You will be expected to understand Lattice’s business, products, contracting standards, and risk framework well enough to resolve most matters independently, identify practical paths through difficult negotiations, and escalate issues with a clear assessment and recommendation. The right candidate combines strong contract judgment, operational discipline, commercial awareness, and fluency with modern legal technology and AI-assisted workflows.

This is a highly cross-functional role supporting Sales, Deal Desk, Procurement, Privacy, Security, Finance, Product, Partnerships, Marketing, and other business teams. Success requires balancing thoughtful risk management with a practical focus on customer experience, business velocity, and scalable operations.

What You Will Do

• Independently draft, review, negotiate, and manage a high volume of commercial agreements within Lattice’s contracting playbooks, approval framework, and risk tolerances.
• Lead negotiations involving SaaS order forms, terms of service, master services agreements, data processing agreements, service level agreements, amendments, renewals, trials, AI-related terms, termination agreements, and related customer documents.
• Review and negotiate vendor, supplier, and service-provider agreements, coordinating with Procurement, Privacy, Security, Finance, and business owners based on the services involved and the risks presented.
• Support technology partnerships, integrations, referral programs, sponsorships, events, speaker engagements, and other strategic or marketing relationships.
• Serve as a primary point of contact between Legal and business stakeholders, providing practical guidance on contract structure, risk allocation, negotiation strategy, approval requirements, and escalation paths.
• Exercise independent judgment to resolve matters within established parameters and promptly elevate material legal, financial, privacy, security, product, or operational risks with a concise analysis and recommended approach.
• Partner with Privacy, Security, Product, Finance, and other subject-matter experts to ensure contractual commitments are accurate, operationally feasible, properly approved, and tracked where appropriate.
• Manage numerous concurrent negotiations with strong prioritization, responsiveness, and ownership from intake through signature.
• Maintain accurate contract records, approvals, metadata, and final documentation across Ironclad, Salesforce, Zip, and related systems.
• Identify recurring negotiation patterns, operational friction, and emerging risks, and translate those observations into improvements to templates, playbooks, fallback positions, training, and self-service resources.
• Use approved AI and legal technology tools to accelerate contract review, compare proposed language against playbooks, identify issues, support drafting, summarize negotiations, and improve reporting and workflow efficiency.
• Help develop meaningful reporting on contract volume, cycle time, negotiation trends, escalations, and other indicators that can improve the contracting function and the broader business.
• Stay informed about developments affecting commercial contracting, SaaS businesses, data privacy, AI-enabled products, and contracting technology.

What You Will Bring to the Table

• Five or more years of relevant experience negotiating and managing commercial technology agreements, preferably in a high-growth SaaS or technology company. Equivalent combinations of legal, contracts, and business experience will be considered.
• Demonstrated ability to independently manage customer-facing SaaS negotiations, including master agreements, subscription terms, data processing agreements, service level agreements, and related commercial documents.
• Experience reviewing technology vendor and procurement agreements.
• Strong commercial judgment and the ability to distinguish material risk from lower-value negotiating points.
• Ability to apply playbooks and policies thoughtfully, identify matters outside established parameters, and present escalation issues with practical recommendations.
• Working knowledge of common SaaS contracting issues, including intellectual property, confidentiality, data use, privacy, security, indemnification, limitations of liability, SLAs, warranties, renewals, and termination rights.
• Strong written and verbal communication skills, including the ability to explain complex contract issues clearly to business stakeholders and counterparties.
• Excellent organizational and project-management skills, with demonstrated success managing a large and changing portfolio of matters with limited supervision.
• A collaborative approach and a record of building trusted relationships across Sales, Deal Desk, Procurement, Finance, Privacy, Security, Product, and other functions.
• Meaningful experience using AI-assisted tools for contract review, drafting, analysis, knowledge management, or workflow automation, together with sound judgment regarding confidentiality, accuracy, and responsible use.
• Proficiency with Microsoft Word and experience with contract lifecycle management and procurement platforms.
• Experience with Ironclad, Salesforce, Zip, Google Workspace, Slack, and Excel is preferred.
• Experience working with international counterparties and modern privacy and AI regulatory frameworks is a plus.

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The estimated annual cash salary for this role is $123,500 - $154,500. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans.

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter & Parking Accounts; Lunches in the Office; Workplace Amenities Stipend, Internet and Phone Stipend; 401(k) retirement plan; Financial Planning; Learning & Development Budget

*Note on Pay Transparency:

Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.

Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law.

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About Lattice

Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning - and Lattice is building the tools to empower those people-centric companies.

Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto.

Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

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