Senior Contract Director, Government Services

Chugach Government Solutions, LLC; Linthicum (MD); On-site; USD 120,000 - 180,000; Full time

Job summary

Chugach Government Solutions, LLC is seeking a Contract Director to oversee all contractor work under the statement of work, acting as the primary liaison to the Government and ensuring performance and compliance. This on-site leadership role coordinates staffing, processes, and quality across the contract.

The role requires strong supervisory experience, excellent communication, and the ability to work independently under senior management direction across all contract performance phases.

Qualifications

• Minimum five years of supervisory experience in time-sensitive, service-oriented functions.
• Of those five years, at least three years must involve management of service activities comparable in scope and complexity to this contract.
• Comprehensive knowledge of: General administrative/support services; Business administration.

Responsibilities

• Direct and review the work of all contractor personnel daily to ensure contract standards and SOPs are followed.
• Oversee all general support services required under the contract.
• Recommend guideline and procedural improvements to the COR.
• Provide on-the-job training and develop instructional materials to improve efficiency.
• Lead data collection for productivity reports and conduct internal surveys.
• Resolve operational issues, work-level complaints, and respond to service complaints within timeframes.
• Ensure routine equipment maintenance and system updates as needed to support workload changes.
• Ensure adequate staffing and request replenishment of government-provided expendable supplies.
• Develop, implement, and monitor quality control procedures; initiate corrective actions when needed.
• Review and update task orders semiannually to reflect process changes.
• Designate a qualified acting CD when unavailable or after-hours work.

Skills

Supervisory experience

Oral and written communication

Independent work capability

Contract performance oversight

Job description

Chugach Government Solutions, LLC is seeking a Contract Director to oversee all contractor work under the statement of work, acting as the primary liaison to the Government and ensuring performance and compliance. This on-site leadership role coordinates staffing, processes, and quality across the contract.

The role requires strong supervisory experience, excellent communication, and the ability to work independently under senior management direction across all contract performance phases.