Senior Content Director, Financial Services (Part-Time)

GroupeConnect; Boston (MA); On-site; USD 178,372,000 - 273,418,000; Part time

Job summary

GroupeConnect seeks a Vice President Content Director to support digital experiences for a major financial services client. This part-time, writing-focused role asks smart questions, synthesizes information from multiple sources, and shapes the story behind the experience.

You will work with content strategists and designers to create copy that supports the broader experience and makes complex topics feel simple, clear, and customer-friendly.

Qualifications

• Portfolio of relevant digital writing and content development.
• At least 10 years of professional writing experience.
• Experience writing for websites, digital products, or customer experiences.
• Experience working closely with UX, design, product, or digital teams.
• Exceptional skills writing both short- and long-form content.
• Experience simplifying highly technical, regulated, or complex subject matter.
• Financial services, banking, investing, fintech, or B2B experience preferred.
• Journalism, editorial, publishing, or newsroom experience a plus.
• Awareness of current digital experience, content, and technology trends.
• Experience with tools such as Figma a plus.

Responsibilities

• Write and edit original content for websites, landing pages, digital products, tools, resource centers, and customer experiences
• Translate complex financial topics into clear, compelling, customer-friendly language
• Create content for audiences ranging from individual consumers to small businesses and large organizations
• Collaborate closely with designers, content strategists, experience strategists, technologists, and client partners
• Adapt content for different audiences, channels, and stages of the customer journey
• Independently fill information gaps through research, synthesis, SMEs, etc.
• Present and defend content recommendations with clients and internal teams
• Balance customer needs, business goals, brand standards, accessibility requirements, and regulatory considerations
• Incorporate feedback while maintaining content quality and strategic intent
• Sweat the details while never losing sight of the bigger picture

Skills

Writing & editing

Complex topics made simple

Cross-functional collaboration

UX/Design collaboration

Portfolio of work

Long-form writing

Fintech / financial services

Industry trends awareness

Figma

Tools

Figma

Job description

GroupeConnect seeks a Vice President Content Director to support digital experiences for a major financial services client. This part-time, writing-focused role asks smart questions, synthesizes information from multiple sources, and shapes the story behind the experience.

You will work with content strategists and designers to create copy that supports the broader experience and makes complex topics feel simple, clear, and customer-friendly.