Senior Content Design Associate - Drive UX & Growth

JPMorganChase; New York (NY); On-site; USD 104,500 - 145,000; Full time

Benefits offered by this job

Comprehensive health care coverage

retirement savings plan

Tuition reimbursement

Mental health support

Financial coaching

Job summary

A leading financial services firm in New York is seeking a Content Design Senior Associate. In this role, you will develop and implement content strategies to enhance customer experiences across various products and services. You'll collaborate closely with cross-functional teams to create engaging content that meets user needs, while applying accessibility guidelines and insights. The ideal candidate will have extensive experience in content design for digital products, with a proven ability to produce clear and concise messaging. The role offers a competitive compensation package and contributes to the company's mission of providing top-notch financial services.

Qualifications

• 3+ years of experience in content design or equivalent expertise in editing and writing.
• Experience in creating content architectures and clear writing.
• Ability to apply accessibility guidelines for user-friendly content.

Responsibilities

• Develop and implement content strategies for products.
• Collaborate with teams to create engaging content.
• Create content taxonomies based on user feedback.

Skills

Content design

Digital products

User experience principles

Clear writing

Accessibility guidelines

Job description

A leading financial services firm in New York is seeking a Content Design Senior Associate. In this role, you will develop and implement content strategies to enhance customer experiences across various products and services. You'll collaborate closely with cross-functional teams to create engaging content that meets user needs, while applying accessibility guidelines and insights. The ideal candidate will have extensive experience in content design for digital products, with a proven ability to produce clear and concise messaging. The role offers a competitive compensation package and contributes to the company's mission of providing top-notch financial services.