Senior Consumer Loan Specialist - Uncapped Bonuses & Benefits

Republic Finance; Matthews (NC); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

PTO

401(k) with company match

Life Insurance

Short & Long-Term Disability

Employee Assistance Program

Job summary

Republic Finance is seeking a results-driven team member to originate new loan business and provide exceptional customer service. You will evaluate needs, explain processes, and manage loan files with accuracy, while meeting goals in a fast-paced environment.

Benefits include health/dental/vision insurance, PTO, 401(k) with match, life and disability insurance, and a supportive team culture. Must hold a high school diploma and a valid driver's license, with eligibility for insurance licensing.

Qualifications

• High school diploma or equivalent.
• Minimum of 2 years in goal-oriented, incentive-based sales.
• 1+ years in consumer finance preferred.
• Professional demeanor, positive attitude, strong communication skills.
• Ability to work independently and as part of a team.
• Ability to work in a fast-paced environment and manage priorities.
• Proficiency with Windows and Microsoft Office Suite.
• Valid driver's license, reliable transportation, and auto insurance.
• Willingness to comply with employment credit checks, background checks and drug screening.
• Eligibility to obtain insurance licensing to sell voluntary insurance products.

Responsibilities

• Actively seeks opportunities to originate new loan business with new and existing customers.
• Evaluates customer needs to recommend best consumer loan and optional products.
• Complete loan applications, proposals, and offers; follow up with applicants.
• Explain loan process and answer questions about products and processing.
• Take ownership of customer concerns and work with management on strategies for problem loans.
• Close loans, assemble folders, and manage files.
• Consistently meet or exceed loan goals.
• Oversee day-to-day servicing of a growing consumer loan portfolio.
• Use analytical skills to resolve customer issues quickly.
• Build trust with customers and staff by upholding company values and policies.
• Process insurance claims and payments; maintain logs.
• Provide excellent customer care through daily transactions and inquiries.
• Adhere to corporate, legal, and regulatory policies and requirements.
• Answer calls and check the branch voicemail.
• Assist Branch Manager with daily operations and deposits.

Skills

Customer service

Sales experience

Communication skills

Independent worker

Fast-paced environment

Microsoft Office

Driver's license

Education

High school diploma

Tools

Windows

Job description

Republic Finance is seeking a results-driven team member to originate new loan business and provide exceptional customer service. You will evaluate needs, explain processes, and manage loan files with accuracy, while meeting goals in a fast-paced environment.

Benefits include health/dental/vision insurance, PTO, 401(k) with match, life and disability insurance, and a supportive team culture. Must hold a high school diploma and a valid driver's license, with eligibility for insurance licensing.