Senior Consultant, Workforce AI

Presidio, Inc.; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

Presidio seeks a Senior OCM Consultant to lead change management initiatives within its National Total Experience Practice. You will develop strategies and lead cross‑functional teams through technology migrations, promoting adoption and minimizing resistance.

You will guide communications, training, risk mitigation, and stakeholder engagement while leveraging ADKAR or similar frameworks to ensure program success across client environments.

Qualifications

• 5+ years of experience in change management or OCM
• Experience with Microsoft technologies and solutions
• Excellent communication, interpersonal, and facilitation skills
• Experience with large-scale technology migration projects

Responsibilities

• Develop and execute change management strategies for technology implementations
• Provide thought leadership and guidance on best practices and industry insights
• Assess change readiness with impact analyses and stakeholder mapping
• Design and deliver multi-channel communication materials and training programs
• Facilitate stakeholder engagement to gain awareness and buy-in
• Monitor progress with metrics and adjust plans as needed
• Collaborate with IT, OCM, and HR teams for alignment
• Identify and mitigate people-related risks
• Drive user adoption of new technologies through networks and champions

Skills

Project management

Communication skills

Stakeholder management

Analytical thinking

Change management

Education

Bachelor's degree or equivalent

Prosci certification

Tools

Jira

Miro

Job description

Presidio, Where Teamwork and Innovation Shape the Future

At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting‑edge digital solutions and next‑generation AI. We empower businesses - and their internal customers - to achieve more through innovation, automation, and intelligent insights.

The Role

Presidio Networked Solutions is looking for a results‑driven Senior OCM Consultant for its growing National Total Experience Practice.

Duties and Responsibilities

• Develop and Execute Change Management Strategies:

  Create and implement comprehensive change management plans that address the needs of Client leadership and stakeholders to support the implementation of technological changes.

• Provide Thought Leadership and Guidance:

  Promote thought leadership by sharing best practices, innovative approaches and industry insights. Assist stalled customers in overcoming issues and blockers, ensuring they can progress smoothly through the migration process.

• Assess Change Readiness:

  Conduct impact assessments, stakeholder analyses, inventory and catalogue existing information and readiness assessments to identify potential risks and resistance to change.

• Develop Communication and Training Plans:

  Design and deliver effective multi‑channel communication materials and training programs to keep stakeholders informed and engaged throughout the change process, ensuring employees have the necessary skills and knowledge to adapt to the new technology.

• Facilitate Stakeholder Engagement:

  Support project teams in developing multi‑channel stakeholder engagement efforts to obtain awareness, understanding, buy‑in, and support for the technology changes.

• Monitor and Measure Change Progress:

  Track the progress of change initiatives, gather and monitor performance metrics, identify areas for improvement, and implement corrective actions as needed.

• Collaborate with Cross‑Functional Teams:

  Work closely with various teams, including IT, IT support services, OCM and marketing teams, project management, and HR, to ensure alignment and coordination of change activities.

• Identify and Mitigate Risks:

  Anticipate people‑related risks and develop plans and actions to mitigate risks and address concerns related to technology implementation.

• Ensure successful adoption of new technologies:

  Mobilize and drive the adoption of new technologies by establishing change networks, engaging senior sponsors, and managing stakeholder resistance.

• User Adoption and Training:
  • Design and deliver training programs and workshops to ensure users are proficient in using new technologies.
  • Develop user adoption plans and strategies to drive adoption and maximize the value of technical solutions.
  • Identify and prepare change champions who can help drive adoption within the organization.
• Technology Focus:
  • Possess in‑depth knowledge of Digital and Productivity technical solutions such as Collaboration (Cisco, Teams, Zoom, etc.), Robotic Process Automation (Microsoft Power and UI Path), Agentic AI, Microsoft CoPilot, and others. Stay up to date with the latest Digital and Productivity technologies and industry trends.
  • Familiarity with concepts of large‑scale Enterprise Architecture as it relates to OCM of new solutions in an Enterprise environment.

Required Skills

• 5+ years of experience and a bachelor's degree or equivalent. Strong project management skills.
• Experience with Microsoft technologies and solutions.
• Excellent communication, interpersonal, and facilitation skills.
• Ability to work independently and as part of a team.
• Ability to work collaboratively with cross‑functional teams.
• Proficiency in change management methodologies and tools.
• Analytical and problem‑solving abilities

Required Qualifications

• Experience with ADKAR methodologies and other OCM Frameworks
• Experience with large‑scale technology migration projects.
• Familiarity with Agile, KANBAN and SCRUM project management methodologies.
• Familiarity with Jira and Miro collaboration tools.
• Prosci certification or similar change management certification is a plus, such as ACMP.

Your future at Presidio

Joining Presidio means stepping into a culture of trailblazers - thinkers, builders, and collaborators - who push the boundaries of what's possible. With our expertise AI‑driven analytics, cloud solutions, cybersecurity, and next‑gen infrastructure, we enable businesses to stay ahead in an ever‑evolving digital world.

Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data‑driven transformation, you'll be part of a team that is shaping the future.

Ready to innovate? Let's redefine what's next‑together.

About Presidio

Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds, including underrepresented and marginalized communities. We encourage women, people of color, people with disabilities, and veterans to apply for open roles at Presidio. Diversity of skills and thought is a key component to our business success.

At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades‑long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, and enables actionable data insights and builds forward‑thinking solutions that drive strategic outcomes for clients globally. For more information visit https://presidio.com

Applications will be accepted on a rolling basis.

Presidio has a strong commitment to the community we serve and our employees. As an Equal Opportunity Employer, we strive to have a workforce that includes the community we serve.

Presidio is an Equal Opportunity Employer Disability/Vets. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

The "Know Your Rights" Poster is available here: https://www.eeoc.gov/poster

Presidio EEO Policy Statement is available here: https://www.presidio.com/careers

Presidio is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e‑mail to [e-mail] and let us know the nature of your request and your contact information.

Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to.

Notice of Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our career's email address, Presidio employees or any other means. Presidio is not responsible for any feeds related to unsolicited resumes/CVs.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.