(Senior) Consultant Smart Factory Software / MES

231 TUS - TRUMPF, Inc.; Chicago (IL); On-site; USD 94,000 - 127,000; Full time

Job summary

TRUMPF Inc. in North America is seeking a Senior Consultant for Smart Factory Software/MES to analyze and optimize customer requirements and business processes in modern manufacturing environments.

The role involves translating production, organizational, and digitalization needs into practical system concepts and successful MES implementations with TRUMPF software solutions.

Qualifications

• 3-5 years of professional experience in customer-facing roles in MES, ERP, CAQ, BDE, PLM, or related fields.
• Knowledge of sheet metal processing is a plus.
• Strong IT knowledge in manufacturing, quality management, Industry 4.0, or related areas.
• Excellent presentation and facilitation skills for customer meetings, workshops, and user training sessions.
• Fluency in English; additional languages are welcome.
• High willingness to travel within North America.

Responsibilities

• Analyze and model customer requirements and customer-oriented business processes at sheet metal processing companies across North America.
• Advise customers on TRUMPF software products and develop concepts for their optimal use within the respective manufacturing environment.
• Map the modular structure of our software solutions while evaluating production processes, data flows, and organizational structures.
• Create requirement and functional specifications, as well as high-level and detailed concepts, for the technical implementation of customer requirements based on our standard software.
• Develop creative and innovative solutions and coordinate requested customizations with the development team.
• Plan and support MES rollouts for US customers and deliver user training sessions and customer workshops.

Skills

Fluency in English

Travel willingness

Customer-facing experience

Education

Bachelor’s degree in Manufacturing, Business Administration, Business Informatics and/or IT

Job description

As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team.

Our company culture, which values collaboration and mutual trust, creates the ideal framework for boldly trying new things and questioning the status quo.

Our technologies inspire people to develop and produce things that are currently unimaginable.

Whether lasers, machine tools, EUV or electronics - TRUMPF is building technological worlds for future generations.

Are you ready for new challenges?

As the Senior Consultant Smart Factory Software / MES, you will support sheet metal processing companies across North America in analyzing and optimizing customer requirements and business processes in modern manufacturing environments.

Acting as a trusted advisor for TRUMPF software solutions, you will help translate production, organizational, and digitalization needs into practical system concepts and effective MES implementations.

Working at the intersection of software, manufacturing, and consulting, you will develop tailored concepts based on standard software, define requirements and functional specifications, and support the successful rollout of MES solutions.

In close collaboration with customers and internal development teams, you will help shape efficient, future-ready smart factory solutions.

Duties & Responsibilities

• Analyze and model customer requirements and customer-oriented business processes at sheet metal processing companies across North America.
• Advise customers on TRUMPF software products and develop concepts for their optimal use within the respective manufacturing environment.
• Map the modular structure of our software solutions while evaluating production processes, data flows, and organizational structures.
• Create requirement and functional specifications, as well as high-level and detailed concepts, for the technical implementation of customer requirements based on our standard software.
• Develop creative and innovative solutions and coordinate requested customizations with the development team.
• Plan and support MES rollouts for US customers and deliver user training sessions and customer workshops.

Experience & Skills

• Experience 3-5 years of professional experience in customer-facing roles in MES, ERP, CAQ, BDE, PLM, or related fields; consulting experience is an asset.
• Knowledge of sheet metal processing is a plus.
• Strong IT knowledge in manufacturing, quality management, Industry 4.0, or related areas.
• A structured, goal- and results-oriented way of working, combined with creativity and a genuine interest in service-oriented tasks.
• Excellent presentation and facilitation skills for customer meetings, workshops, and user training sessions.
• Fluency in English; additional languages are welcome.
• High willingness to travel within North America.

Education

Bachelor’s degree (or equivalent) in Manufacturing, Business Administration, Business Informatics and/or IT.

Pay Range

Pay Range: $ 94,191 to $127,435

TRUMPF Inc. endeavors to make TRUMPF careers pages accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance in completing the applications process, please contact our HR department at 860.255.6000 or at [e-mail]. This contact information is for accommodation requests only and can not be used to inquire about the status of application.