(Senior) Consultant Smart Factory Software / MES

TRUMPF North America; Chicago (IL); On-site; USD 94,000 - 127,000; Full time

Job summary

TRUMPF Inc. seeks a Senior Consultant Smart Factory Software / MES to analyze and optimize customer requirements across North America. You will translate production and digitalization needs into practical MES concepts and oversee implementations.

Key responsibilities include modelling processes, delivering user trainings, and advising on software solutions. Expect extensive travel (up to 70%) and collaboration with the development team on customizations.

Qualifications

• 3–5 years in customer-facing roles in MES, ERP, CAQ, BDE, PLM or related fields.
• Consulting experience is an asset.
• Knowledge of sheet metal processing is a plus.
• Strong IT knowledge in manufacturing, quality management or Industry 4.0.
• Excellent presentation and facilitation skills for meetings and workshops.
• Fluent in English; additional languages welcome.

Responsibilities

• Analyze and model customer requirements and business processes across North America.
• Advise on TRUMPF software products and develop concepts for optimal use.
• Map the modular structure of our software solutions and evaluate production data flows.
• Create requirement and functional specs and high-level and detailed concepts.
• Develop creative solutions and coordinate customizations with the dev team.
• Plan and support MES rollouts for US customers and deliver trainings.
• Travel up to 70% to meet customers and run workshops.

Skills

Customer-facing experience

Presentation skills

Willingness to travel

English fluency

Problem solving

Education

Bachelor’s degree in Manufacturing, Business Admin, IT

Job description

As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team. Our company culture, which values collaboration and mutual trust, creates the ideal framework for boldly trying new things and questioning the status quo. Our technologies inspire people to develop and produce things that are currently unimaginable. Whether lasers, machine tools, EUV or electronics - TRUMPF is building technological worlds for future generations. Are you ready for new challenges?

As the Senior Consultant Smart Factory Software / MES, you will support sheet metal processing companies across North America in analyzing and optimizing customer requirements and business processes in modern manufacturing environments. Acting as a trusted advisor for TRUMPF software solutions, you will help translate production, organizational, and digitalization needs into practical system concepts and effective MES implementations.

Duties & Responsibilities

• Analyze and model customer requirements and customer-oriented business processes at sheet metal processing companies across North America.
• Advise customers on TRUMPF software products and develop concepts for their optimal use within the respective manufacturing environment.
• Map the modular structure of our software solutions while evaluating production processes, data flows, and organizational structures.
• Create requirement and functional specifications, as well as high-level and detailed concepts, for the technical implementation of customer requirements based on our standard software.
• Develop creative and innovative solutions and coordinate requested customizations with the development team.
• Plan and support MES rollouts for US customers and deliver user training sessions and customer workshops.
• 70% Travel Requirement

Experience

• 3-5 years of professional experience in customer-facing roles in MES, ERP, CAQ, BDE, PLM, or related fields; consulting experience is an asset. Knowledge of sheet metal processing is a plus.
• Strong IT knowledge in manufacturing, quality management, Industry 4.0, or related areas.
• A structured, goal- and results-oriented way of working, combined with creativity and a genuine interest in service-oriented tasks.
• Excellent presentation and facilitation skills for customer meetings, workshops, and user training sessions.
• Fluency in English; additional languages are welcome.
• High willingness to travel within North America.

Education

• Bachelor’s degree (or equivalent) in Manufacturing, Business Administration, Business Informatics and/or IT.

Pay Range: $ 94,191 to $127,435

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