Senior Consultant SAP CS/S/4HANA Service

mindsquare; United States; Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Flexible work arrangements

Mentor program and regular growthcon谈

Sabbatical options

Company car or bike leasing

Company pension

Wellness offerings

Team events

Job summary

mindsquare is an IT consultancy delivering ambitious SAP projects and aiming to be a premier address for digital excellence.

The team collaborates closely with clients to design strategic service solutions, from initial advisory workshops to concrete proposals and delivery handoffs.

Qualifications

• At least 3 years as a consultant in SAP consulting with focus on SAP CS, S/4HANA Service, or customer service management.
• Demonstrated presales experience.
• Deep understanding of how service organizations operate and what they need under pressure.
• Ability to explain complex service scenarios persuasively to decision-makers.

Responsibilities

• Advise customers on after-sales, service contract, and field service processes before projects begin.
• Create proposals and project concepts as strategic instruments.
• Lead requirement workshops, solution pitches, and webinars with substantive content.
• Drive forward-looking topics such as predictive service, AI-powered service control, and field service management.

Skills

SAP CS

Presales experience

Customer service management

Job description

Responsibilities

• Advise customers on after-sales, service contract, and field service processes before projects begin
• Create proposals and project concepts as strategic instruments
• Lead requirement workshops, solution pitches, and webinars with substantive content
• Drive forward-looking topics such as predictive service, AI-powered service control, and field service management
• Remain available for technical questions and critical project phases after handover to delivery

Requirements

• At least 3 years as a consultant in SAP consulting with focus on SAP CS, S/4HANA Service, or customer service management
• Demonstrated presales experience
• Deep understanding of how service organizations operate and what they need under pressure
• Ability to explain complex service scenarios persuasively to decision-makers

Benefits

• Flexible work arrangements: remote, hybrid, or on-site with coworking cost coverage
• Individual career development with personal mentor and monthly growth conversations
• Sabbatical options ranging from a few weeks to several months
• Company car or bike leasing according to preference
• Company pension, sports offerings, psychological counseling, and meditation facilities
• Regular team events and trips to celebrate shared success

About the Company

mindsquare is an IT consultancy aiming to be the first address for digital excellence. It offers a unique community that challenges, promotes, and celebrates its employees while delivering ambitious SAP projects.