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A leading company in Life Sciences Technology is seeking an IT Operations lead to manage Quality SaaS solutions. This role involves liaising with customers and teams, overseeing release management, and guiding best practices. The position offers flexible work-from-home options and comprehensive benefits, fostering career growth in a dynamic environment.
Employer Industry: Life Sciences Technology
Why consider this job opportunity:
- Salary up to $200,000
- Flexible work-from-home options with no location requirement
- Opportunity for career advancement and growth within a rapidly expanding organization
- Comprehensive medical, dental, vision, and life insurance benefits
- Generous flexible PTO and company-paid holidays
- Participation in a charitable giving program
What to Expect (Job Responsibilities):
- Lead IT Operations for Veeva’s Quality SaaS solutions at customer sites
- Act as the primary liaison managing communication between implementation teams, customer stakeholders, and third parties
- Oversee customer release management programs, including resource planning and release tracking
- Analyze customer requirements and new product features to develop adoption and enhancement roadmaps
- Guide customers in adopting Vault and industry best practices for continuous improvement
What is Required (Qualifications):
- 8+ years of experience in IT Project Management, GMP Systems ownership, or Software Consulting
- Proven track record leading implementation and/or IT operations as a consultant, business analyst, or IT lead
- Strong ability to work independently and in teams within a dynamic environment
- Good understanding of SaaS and GxP principles
- Excellent verbal and written communication skills
How to Stand Out (Preferred Qualifications):
- Experience in Lifesciences Quality, Manufacturing, or Healthcare sectors
- Familiarity with Data or Content Management applications
#LifeSciences #CloudTechnology #RemoteWork #CareerGrowth #HealthInsurance
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