Senior Consultant - eCOA Services

Veeva Systems; United States; Hybrid; USD 80,000 - 200,000; Full time

Benefits offered by this job

Medical, dental, vision, and basic 1%"

Flexible PTO and holidays

Retirement programs

1% charitable giving program

Job summary

Veeva Systems seeks a consultant to join the eCOA team to lead end-to-end eCOA implementations across multi-study portfolios. You will review protocols, design configurations, manage timelines, URS, User Acceptance Testing, and data-management queries, collaborating with clients, developers, and QA staff.

The role requires strong project management, communication, and problem-solving in a fast-paced life sciences environment.

Qualifications

• 4-year degree or equivalent experience.
• 7+ years of eCOA industry experience.
• Proactive, self-motivated work style.
• Strong organizational and communication skills.
• Ability to work independently in a fast-paced environment and in a team.
• Excellent problem-solving and attention to detail.
• Excellent verbal and written communication and presentation skills.

Responsibilities

• Review protocols and support design and configuration of eCOA.
• Build, design and consult on eCOA solutions.
• Create, review, coordinate, and manage deliverables (timelines, KOM, URS, UAT, eCOA design).
• Review and support Data Management activities and queries.
• Lead multi-study portfolios and drive operational improvements.
• Troubleshoot issues in managing eCOA deliveries.
• Provide technical advice to project managers, developers, validation, and support staff.
• Acquire new knowledge and enhance your skills.

Skills

eCOA

Project management

Attention to detail

Communication skills

Team collaboration

Problem solving

Travel readiness

Education

Four-year degree or equivalent experience

Tools

JSON programming

Clinical data applications (EDC, RTSM, eCOA)

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Veeva Systems is looking for a consultant to join the Veeva eCOA team. To effectively manage a project, technical expertise in eCOA build and design are necessary, and to effectively build, project and customer management are critical. Consultants for eCOA are tasked with a broad range of responsibilities, requiring excellent project management skills and technical understanding with eCOA design. This role requires owning all areas of eCOA implementation, requiring a holistic understanding of all aspects of the eCOA industry.

What You’ll Do

• Review protocols and support design and configuration of eCOA.
• Build, design and consult on eCOA solutions
• Perform highly skilled duties such as creating, reviewing, coordinating, and managing a variety of deliverables (including, but not limited to, timelines, KOM, URS, User Acceptance Testing, and eCOA design and configuration)
• Review and support Data Management activities and queries.
• Facilitate, lead, and manage multi-study portfolios and drive operational improvements
• Facilitate and troubleshoot any issues associated with managing the delivery of eCOA systems
• Provide technical advice and assistance to other project managers, developers, validation, and customer support staff
• Acquire new knowledge and enhance your skills

Requirements

• Four-year degree or equivalent experience
• 7+ years of eCOA industry experience
• Ability to take the initiative and work proactively
• Superior organizational and communication skills
• Proven ability to work independently in a dynamic, fast-paced environment but also as part of a team
• A logical approach to problem-solving and an excellent eye for detail
• Excellent verbal and written communication, interpersonal, and presentation skills
• Ability to travel (:5-10%)

Nice to Have

• Data management experience
• Working knowledge of clinical data applications (EDC, RTSM, eCOA)
• Clinical trial industry knowledge
• Working knowledge of FDA E6, E8, and 21 CFR Part 11
• Audit preparedness
• JSON programming

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $80,000 - $200,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [e-mail].