Senior Consultant - CRM Data Software

Veeva Systems, Inc.; Boston (MA); Hybrid; USD 80,000 - 125,000; Full time

Benefits offered by this job

Medical, dental, vision, and basiclife

Flexible PTO and company paid holidays

Retirement programs

1% charitable giving program

Job summary

Veeva Systems is seeking a Senior Consultant for its Align product within the Vault CRM Suite. You will lead global projects, perform business process due diligence, design, and document end-user requirements for life sciences clients, including pharma and medical devices organizations.

You will mentor teams, develop SMEs on Veeva solutions, and drive best practices while delivering excellent client outcomes. This role offers flexible work location in a Work Anywhere culture and travel up to 20%.

Qualifications

• 8+ years of experience in technology consulting with Life Sciences or Pharma sales planning.
• Hands-on data management and process analysis, proficient with Excel; SQL or Access for larger data sets.
• Able to travel up to 20% of the time.

Responsibilities

• Lead business process due diligence, design, and documentation of end-user requirements.
• Coordinate and mentor project teams and stakeholders across global projects.
• Develop SME knowledge of Life Sciences and Veeva solutions; deliver end-to-end implementations.
• Mentor and develop team members; drive best practices and accelerators.

Skills

Project management

Stakeholder communication

Leadership

Tools

MS Excel

MS Access

SQL

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

As a Senior Consultant for Veeva Systems’ Align product that is part of the Veeva Vault CRM Suite you will have a unique level of agency and ownership in global projects with embedded AI capabilities. You will participate and lead in business processes due diligence, design, creation, and documentation of end-user requirements of new and/or existing customer application implementation projects working with pharma and medical devices organizations. This role is focused on delivering excellence with Veeva Systems that is leading next-generation technology for the Life Sciences industry.

What You'll Do

• The role is a mix of project management, analysis, and technical product work with advance configurations
• Must have a proven track record meeting with senior management and executives as the subject matter expert
• Must be able to take complex client and vendor concepts and articulate them to audiences of varying perception levels
• Develop subject matter expertise on the Life Sciences industry and the Veeva solutions
• Mentor and develop team members as a senior on the team we are expecting that you are a leader - both to customers and internal teams
• Grow the capabilities of the team, develop best practices, and accelerators

Requirements

• 8+ years of experience in either Technology Consulting with Commercial Life Sciences OR Pharma Commercial Operations Sales Planning experiences
• Hands-on experience with data management and/or process analysis. Typically, very skilled with MS Excel for smaller data sets and MS Access or SQL for larger datasets
• Able to travel up to 20% of the time for customer and internal needs

Nice to Have

• 3+ years of CRM experience in Life Sciences
• MDM product knowledge and experience
• Knowledge and applicable work experience in the Pharmaceutical/Life Sciences industry
• Business knowledge for sales and marketing territory alignments and sales cycle planning
• Exposure to the following technical disciplines: Web Services, ETL, SQL

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect.

• Follow the application process and submit your resume.
• Within 3 days, you will receive a link to a personality assessment administered by a third party.
• Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
• If moving to the interview stage, the process is as follows:
  1. A conversation with the hiring manager
  2. A practical case exercise
  3. A final conversation with our group's Senior Leader.
• Once all interviews are complete, the manager will be in touch with a final decision.

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $80,000 - $125,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [e-mail].