Senior Consultant: Business Analysis & Implementation

Accela; Oregon; Hybrid; USD 110,000 - 120,000; Full time

Benefits offered by this job

Flexible time off

Medical, dental, vision coverage

401(k) with company match

Well-being benefits

Job summary

Accela is seeking a Senior Consultant to join our Professional Services team. The Senior Consultant blends business analysis and requirements facilitation with hands-on configuration and cross-functional coordination to translate customer needs into artifacts guiding successful delivery.

The role emphasizes leading elicitation activities, documenting requirements, supporting testing and go-live readiness, and coordinating with technical and data teams to ensure alignment with project scope and

Qualifications

• 3-5 years' experience in business analysis, requirements elicitation, and stakeholder facilitation within complex implementation projects.
• Experience developing and using business process flows (current-state and future-state) to facilitate stakeholder alignment and support solution design.
• Hands-on experience configuring enterprise software solutions based on discovery requirements.
• Demonstrated ability to coordinate effectively with cross-functional technical teams.
• Experience documenting requirements using process modeling, use cases, or user stories.
• Ability to think conceptually while maintaining attention to detail in configuration and documentation.
• Proven problem-solving skills with the ability to recommend practical, best-practice solutions.
• Strong written and verbal communication skills, with the ability to influence and guide both business and technical stakeholders.
• Experience working within defined project scope and supporting change control discussions.
• Comfort in operating in fast-paced, multi-stakeholder delivery environments.

Responsibilities

• Lead structured requirements for elicitation activities including workshops, interviews, and working sessions with customer stakeholders.
• Facilitate discussions to uncover business goals, pain points, constraints, and success criteria, ensuring alignment across diverse stakeholder groups.
• Document and validate functional and non-functional requirements, business rules, assumptions, and dependencies.
• Translate business requirements into implementation-ready artifacts such as process flows, requirements, and user stories.
• Develop current state and future state business process flows to identify inefficiencies, gaps, and improvement opportunities.
• Use business process flows as facilitation and decision-support artifacts to align stakeholders and guide solution design and implementation.
• Perform system configuration aligned to approved requirements and Accela best practices.
• Partner with technical, data, and integration teams to define, clarify, and coordinate technical requirements and dependencies.
• Act as a bridge between business stakeholders and technical teams, ensuring intent, constraints, and impacts are clearly understood.
• Guide customers toward standard solutions and best practices while balancing business needs, scope, and technical considerations.
• Collaborate with Project Managers to manage scope, identify risks early, and support informed decision-making.
• Support testing and validation activities including UAT planning, defect triage, and resolution coordination.
• Contribute to go-live readiness activities by validating configuration completeness, business process alignment, and operational readiness.

Skills

Requirements elicitation

Stakeholder facilitation

Business process flows

Enterprise software configuration

Cross-functional coordination

Documentation (use cases/User stories)

Communication skills

Project coordination

Change control

Job description

Accela is seeking a Senior Consultant to join our Professional Services team. The Senior Consultant blends business analysis and requirements facilitation with hands-on configuration and cross-functional coordination to translate customer needs into artifacts guiding successful delivery.

The role emphasizes leading elicitation activities, documenting requirements, supporting testing and go-live readiness, and coordinating with technical and data teams to ensure alignment with project scope and