Senior Consultant, AI Agents

eranova; Charlotte (NC); On-site; USD 70,000 - 130,000; Full time

Job summary

A technology firm is seeking a skilled professional in Charlotte, North Carolina. This onsite role involves developing client-facing reports, driving workshops, and ensuring project deliverables meet client requirements. Candidates should have 2-5 years of relevant experience, advanced skills in Microsoft Office tools, and a background in consulting. The position offers a salary range between $70,000 and $130,000 based on qualifications and experience.

Qualifications

• 2-5 years of experience in consulting or implementation.
• Advanced experience with Microsoft PowerPoint and Excel.
• Exceptional client communication and professionalism.

Responsibilities

• Develop executive-facing slide decks and reports.
• Drive client workshops and status meetings.
• Translate client feedback into actionable engineering objectives.

Skills

Executive reporting & writing

Microsoft PowerPoint

Microsoft Excel

Python / R

SQL

Tools

Power BI

Microsoft Outlook

Microsoft Teams

Job description

Note

This position does not offer visa sponsorship. Applicants must be authorized to work in the United States now and in the future without sponsorship.

Location

This is an onsite role based at Eranova’s Charlotte, North Carolina office.

Salary Range

$70,000 – $130,000 (final offer within this range will depend on experience and qualifications).

About Eranova

Eranova’s platform automates enterprise back-office operations through AI agents, unlocking value that traditional software couldn’t reach. Industry leaders leverage Eranova to drive manually constrained processes and reduce back-office overhead.

Eranova is seeking talented and eager team members interested in contributing to real-world applications of AI agents and excited to define the industry standard of how AI agents integrate into enterprise workflows.

https://www.eranova.ai

Responsibilities

• Develop executive-facing slide decks and reports
• Drive client workshops and status meetings
• Drive partner implementations and maintain on-time delivery across deployment timelines, including amid ambiguity and varying stakeholder responsiveness
• Serve as a liaison between client stakeholders and internal engineering teams
• Build client proposals following initial client scoping calls and target workflow walkthroughs
• Perform technical data analysis for partner deployments and internal Eranova operations
• Partner with Eranova engineers to understand client requirements and translate into technical system requirements
• Build system process architecture diagrams and present architecture overviews to clients and internal stakeholders
• Translate client feedback and requirements into actionable engineering objectives
• Manage projects and client engagements, presenting updates to clients and internal stakeholders
• Manage client success and triage/escalate inbound support requirements
• Support Eranova engineers by evaluating deployment outputs against client requirements
• Perform deep research and become a subject matter expert in enterprise applications of large language models, AI agents, and the broader generative AI landscape
• Produce thought leadership, case studies, and research to expand Eranova’s public brand

Qualifications

Client-Facing / General Skills

• Preferred 2-5 years of experience in a consulting or implementation specialist role
• Preferred background in consulting at a leading firm
• Advanced experience with Microsoft PowerPoint
• Advanced experience with Microsoft Word
• Full proficiency with Microsoft Outlook and Teams
• Served in a client-facing role
• Exhibit exceptional client communication and professionalism
• Proven operational excellence – even in environments of high-volume client requirements
• Ability to organize, manage, and deliver many concurrent requirements on time
• Proven ability to workshop through functional client requirements and translate these into system requirements
• Experience building executive-facing reports and documentation
• Experience building executive-facing PowerPoint presentations and Excel reports
• Operations background (Scrum/Agile, Lean Six Sigma; certifications welcomed)
• Interest in the Transportation & Logistics sector; ability to ramp from introductory to advanced understanding
• Understanding of the functional purpose of core business information systems (TMS, ERP, WMS)

Business Analytics / Technology

• Proven advanced experience with Microsoft Excel & data analysis
• Proven experience in presenting analytical findings and project updates to clients and internal stakeholders
• Experience building system process architecture diagrams and presenting architecture overviews to clients and internal stakeholders
• Experience with Power BI and dashboarding tools
• Understanding of APIs
• Introductory to advanced understanding of databases and data structures
• Nice to have: experience in business analytics leveraging Python and SQL

Generative AI Stack (Nice to have familiarity)

• Reasoning models
• Structured outputs
• Function calling

Skills (Skill | Function | Proficiency)

[Executive reporting & writing] | Partner reporting | Advanced

[Microsoft PowerPoint] | Project management & reporting | Advanced

[Microsoft Excel] | Data analysis & reporting | Advanced

[Python / R] | Lightweight scripting & data analysis | Introductory

[SQL] | Data analysis / client systems & integration | Introductory