SENIOR CONFERENCE PLANNING MANAGER

Compass Group USA; Washington (District of Columbia); Sur place; USD 70 000 - 75 000; Plein temps

Avantages offerts par ce poste

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

FSAs

Paid Parental Leave

Personal Leave

Résumé du poste

Flik Hospitality Group, part of Compass Group USA, seeks a Senior Conference Planning Manager to deliver seamless meetings and events from contract through post-event follow-up. The role requires proactive, detail-oriented leadership across multiple programs, ensuring client satisfaction and operational excellence.

You will oversee all aspects from conference planning to AV, guest rooms, F&B, and BEO execution, while guiding a team and maintaining strong client relationships on site at major

Qualifications

• Significant conference, convention, catering, event planning, or hotel operations experience.
• Ability to independently manage multiple complex meetings and conferences.
• Strong attention to detail and organizational skills.
• Proactive mindset to anticipate needs and deadlines.

Responsabilités

• Manage multiple conferences and events from contract turnover to post-event follow-up.
• Oversee guest rooms, rooming lists, reservations, VIP arrangements, and billing.
• Guide menu planning based on agenda, budget, and attendee demographics.
• Handle complex AV and meeting technology requirements with partners.
• Prepare and maintain accurate BEOs and event documentation.
• Develop strong relationships with meeting planners and act as trusted hotel partner.
• Provide leadership and oversight to the Conference Planning Department.

Connaissances

Conference planning

Event planning

Hotel operations

BEOs

Room blocks

F&B knowledge

Upselling opportunities

AV knowledge

Client relations

Description du poste

Salary:$70000 - $75000 / year

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.

Job Summary

The Senior Conference Planning Manager is a key leader responsible for delivering seamless, highly organized, and exceptional meetings and events from the moment a contracted program becomes definite through its successful conclusion and post-event follow-up.

This position requires an experienced hospitality professional who is highly proactive, exceptionally detail-oriented, and comfortable managing multiple complex programs simultaneously. The Senior Conference Planning Manager serves as the meeting expert and primary planning partner for clients, anticipating needs, identifying opportunities, recommending solutions, and ensuring every detail of the program is accurately communicated and executed.

In addition to managing an individual portfolio of conferences and events, this role provides leadership and oversight within the Conference Planning Department and maintains a strong presence on the floor during program execution. The ideal candidate does not simply react to client requests—they stay several steps ahead, identify potential challenges before they arise, and actively guide clients toward decisions that improve both the guest experience and the success of their meeting.

Key Responsibilities:

Conference & Event Planning

Manage multiple conferences, meetings, and events simultaneously from contract turnover through post-event follow-up, maintaining complete ownership of program details throughout the planning lifecycle.

Guest Rooms & Rooming Lists

Oversee all guest room requirements associated with assigned programs, including room blocks, rooming lists, reservations, VIP accommodations, special requests, and billing arrangements.

Food & Beverage Planning

Guide clients through menu planning based on their agenda, program flow, attendee demographics, budget, service expectations, and overall meeting objectives.

Audio Visual & Meeting Technology

Manage programs with complex audio visual and technology requirements, working closely with clients, AV partners, speakers, meeting producers, and hotel operations.

BEO & Operational Execution

Prepare, review, and maintain highly accurate BEOs and related event documentation.

Ensure BEOs clearly communicate the client's expectations and provide operational teams with the information necessary to execute each event successfully.

Client Relationship Management

Develop strong, professional relationships with meeting planners and serve as their trusted hotel partner throughout the planning and execution process.

Maintain regular, proactive communication with clients so they always understand upcoming decisions, deadlines, opportunities, and potential concerns.

Department Leadership & Oversight

Provide leadership, guidance, and day-to-day support to members of the Conference Planning Department.

Help establish and maintain high standards for planning accuracy, organization, client communication, BEO quality, operational preparedness, and follow-through.

Preferred Qualifications:

• The successful candidate will have significant conference, convention, catering, event planning, or hotel operations experience, preferably within a full-service hotel, conference center, convention hotel, or similarly complex meeting environment.
• Candidates should demonstrate:
  • Proven ability to independently manage multiple complex meetings and conferences simultaneously.
  • Exceptional attention to detail and organizational skills.
  • A proactive mindset with the ability to anticipate needs, deadlines, challenges, and operational conflicts.
  • Strong knowledge of BEOs and hotel conference/event operations.
  • Experience managing room blocks, rooming lists, pickup, cutoff dates, VIP arrangements, and group reservation requirements.
  • Strong food and beverage knowledge with the ability to confidently recommend menus and service solutions.
  • Experience identifying appropriate upselling and revenue-enhancement opportunities.
  • Working knowledge of complex meeting AV, technology, and production requirements.
  • Strong client-fronting communication, presentation, and relationship-management skills.

Flik is a member of Compass Group USA

Associates at Flik Hospitality are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Flik maintains a drug-free workplace.

Req ID:1576750

Flik Hospitality Group

JEANNE M LANE

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