Senior Compliance Fraud Manager

TD Bank; Mount Laurel Township (NJ); On-site; USD 115,000 - 186,000; Full time

Job summary

TD Bank US Compliance is seeking a Senior Manager, Compliance Fraud to lead the fraud compliance program, manage a team, and partner with Fraud Operations, Legal, and business leaders. The role emphasizes regulatory knowledge, risk-based decision making, and building a culture of compliance.

The position requires deep regulatory knowledge, leadership capabilities, and a track record of building high-performing teams in a regulated environment. CRCM/CAFP certifications are highly desired.

Qualifications

• Lead the Fraud Compliance Program and align with regulatory expectations.
• Provide guidance on fraud prevention, detection, and remediation strategies.
• Develop and mentor a high-performing compliance team.

Responsibilities

• Lead the implementation and ongoing enhancement of the Fraud Compliance Program.
• Serve as SME on fraud-related laws, regulations, guidance and best practices.
• Monitor regulatory developments and assess impacts to policies and controls.
• Advise senior leadership on emerging fraud compliance risks and mitigations.
• Support regulatory examinations, audits, and compliance reviews.
• Prepare executive-level reporting on compliance risks and remediation.

Skills

Regulatory knowledge

Fraud compliance

Leadership

Risk management

Team management

Education

CRCM

CAFP

Job description

Work Location: Charlotte, North Carolina, United States of America

Hours: 40

Pay Details: $115,440 - $186,160 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Compliance Job Description:

Why Work with Us?

At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact - both in day-to-day operations and in the design of a future-focused compliance program. This is not just about implementing a new program - it's about creating a culture of compliance that will cascade throughout the organization.

The Sr. Compliance Fraud Manager is responsible for leading the fraud compliance program, ensuring adherence to applicable federal and state regulations, internal policies, and industry standards related to fraud prevention, detection, monitoring, and remediation. This role manages a team of compliance professionals, and partners closely with Fraud Operations, Legal, and Business Line leadership to identify and mitigate fraud-related compliance risks.The ideal candidate is a seasoned compliance professional with deep regulatory knowledge, strong leadership capabilities, and a proven track record of building and developing high-performing teams in a complex, highly regulated environment. CRCM and CAFP certifications highly desired.

Key Responsibilities:

Regulatory Compliance & Risk Management

• Lead the implementation, and ongoing enhancement of the Fraud Compliance Program.
• Serve as a subject matter expert on applicable fraud-related laws, regulations, regulatory guidance, and industry best practices.
• Provide credible challenge and oversight of fraud risk management activities across the organization.
• Monitor regulatory developments and assess impacts to policies, controls, procedures, and business practices.
• Advise senior leadership on emerging fraud compliance risks, regulatory expectations, and mitigation strategies.
• Ensure effective monitoring, testing, issue management, and remediation activities related to fraud compliance risks.
• Support regulatory examinations, audits, and compliance reviews.

Leadership & Team Management

• Lead, mentor, and develop a team of compliance professionals, fostering a culture of accountability, collaboration, and continuous improvement.
• Build organizational capability through coaching, succession planning, talent development, and employee engagement.
• Establish clear performance expectations and create opportunities for professional growth.
• Promote a strong risk and compliance culture across the organization.

Strategic Partnership

• Partner with Fraud Operations, Legal, and business leaders to ensure effective implementation of fraud controls and regulatory requirements.
• Provide guidance on fraud prevention, detection, customer remediation, complaint management, and investigation processes.
• Influence stakeholders and drive alignment on compliance priorities and risk mitigation strategies.
• Participate in compliance risk assessments, trends, and make recommendations to senior management and governance committees.

Governance & Reporting

• Develop and maintain meaningful management reporting.
• Track and escalate compliance issues, control gaps, and emerging risks.
• Ensure timely remediation of identified issues and validation of corrective actions.
• Prepare presentations and executive-level reporting for leadership and governance forums.

***The above details are specific to the role which is outlined in the general description below. Please review the Preferred skills below as you consider this opportunity.

The Senior Manager, Compliance Business Oversight manages and leads a team of Compliance professionals and is responsible to develop and maintain all aspects of Compliance programs for TD businesses/functions and legal entities as assigned.

Depth & Scope:

• Provides people management leadership by hiring the appropriate and qualified talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required

Oversees and leads a highly complex and diverse