Senior Community Manager – Multifamily Property Leader

RichSmith Development; Conway (AR); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Flexible Spending Accounts

401(k) Retirement Plan

Paid Time Off

Paid Holidays

Opportunities for professional growth

Job summary

StoneRidge at Conway, a RichSmith Management property in Conway, AR, seeks an experienced Community Manager to oversee leasing, resident relations, budgeting, maintenance oversight, and staff leadership.

You will lead the team to achieve occupancy, collections, and compliance goals, ensuring high standards across buildings and common areas. Equal opportunity employer and salary listed: $14.00 - $18.00/hr.

Qualifications

• Minimum 2 years of multifamily property management experience.
• Minimum 1 year of management/supervisory experience.
• LIHTC experience preferred.
• OneSite experience preferred.
• Strong Microsoft Office and property management software skills.
• Experience supervising employees and working with vendors and contractors.
• Knowledge of property budgeting, collections, leasing, resident relations, and maintenance operations.
• Excellent problem-solving, multitasking, and organizational skills.
• Ability to provide excellent resident service while consistently enforcing community policies.
• Strong written and verbal communication skills.
• Ability to communicate professionally with residents, employees, vendors, government officials, and the general public.
• Ability to work effectively with others while providing strong leadership and accountability.

Responsibilities

• Manage the day-to-day operations and overall performance of the apartment community.
• Market and lease available apartments in full compliance with Fair Housing laws.
• Pre-lease units and maintain an active waitlist of prospective residents.
• Screen and qualify prospective residents.
• Build positive resident relationships while providing a high level of customer service.
• Collect and deposit rent, late fees, deposits, and other payments.
• Maintain accurate records in OneSite, including traffic, applications, leases, notices, work orders, and other property documentation.
• Oversee vacant apartment preparation and renovation projects to ensure units are ready for new residents.
• Maintain organized and comprehensive resident and unit files.
• Supervise maintenance staff and ensure service requests, preventative maintenance, and ordinary repairs are completed appropriately.
• Oversee the cleanliness and overall appearance of buildings, grounds, and common areas.
• Obtain bids, negotiate service contracts, and manage vendor relationships.
• Procure necessary property and maintenance supplies while monitoring expenses.
• Manage property expenditures in accordance with the approved budget.
• Monitor leasing, occupancy, renewals, collections, and overall property performance.
• Provide regular property updates and recommended strategies to the Regional Director.
• Respond to resident concerns and complaints in a timely, professional, and courteous manner.
• Consistently enforce community rules, policies, and procedures.
• Perform additional duties and responsibilities as assigned.

Skills

Multifamily property management

Leadership

Leasing & renewals

Budgeting

Vendor management

OneSite experience

LIHTC experience (preferred)

Microsoft Office

Staff supervision

Resident relations

Communication

Team leadership

Tools

OneSite

Property management software

Microsoft Office

Job description

StoneRidge at Conway, a RichSmith Management property in Conway, AR, seeks an experienced Community Manager to oversee leasing, resident relations, budgeting, maintenance oversight, and staff leadership.

You will lead the team to achieve occupancy, collections, and compliance goals, ensuring high standards across buildings and common areas. Equal opportunity employer and salary listed: $14.00 - $18.00/hr.