Senior Community Manager — Leasing, Operations & Growth

KETTLER; Washington (District of Columbia); On-site; USD 85,000 - 88,000; Full time

Benefits offered by this job

Paid Time Off

Health, Dental, Vision insurance; Life

Prescription coverage

HSA or FSA

401(k) retirement plan with company 
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Job summary

KETTLER in Washington, DC seeks a General Community Manager for Reed Row and Coda on H to lead property operations and leasing. You will deliver strong customer service, supervise on-site staff, and maintain grounds to company standards.

The role focuses on budgeted NOI, rent collection, and resident retention while mentoring a high-performing, customer-focused team. A Bachelor’s degree preferred, 4+ years in property management, and proficiency with Yardi are expected.

Qualifications

• 4+ years’ experience in the property management field.
• 2+ years’ supervisory experience.
• Bachelor’s degree preferred; High School Diploma required.

Responsibilities

• Managing administration of property operations and leasing office.
• Monitoring the financial operations and achieving budgeted NOI.
• Providing a quality living environment for residents and positive work environment for team members.
• Hiring and supervising all on-site staff, including maintenance staff.
• Ensuring that all apartments and property grounds are maintained at company standards.
• Ensuring that rent is collected in a timely manner and following appropriate procedures when residents are delinquent.
• Contribute to achievement of team goals, leasing benchmarks, and resident retention.
• Support outreach initiatives that effectively market/promote the property.
• Understand the current sub-market and mentor others to ensure their comprehension.
• Lead by example to help maintain a high-performing, customer-focused team.
• Contribute to resident satisfaction and the achievement of property goals.
• Other duties as assigned.

Skills

Leadership

Financial analysis

Budgeting

P&L management

Communication

Customer service

Education

Bachelor’s degree (preferred)

High School Diploma

Tools

Yardi

Microsoft Office

Job description

KETTLER in Washington, DC seeks a General Community Manager for Reed Row and Coda on H to lead property operations and leasing. You will deliver strong customer service, supervise on-site staff, and maintain grounds to company standards.

The role focuses on budgeted NOI, rent collection, and resident retention while mentoring a high-performing, customer-focused team. A Bachelor’s degree preferred, 4+ years in property management, and proficiency with Yardi are expected.