Senior Community Manager - Encanto Lofts - Albuquerque, NM

Live Bryten; Albuquerque (NM); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Comprehensive Medical Plans

Dental & Vision Insurance

Health Savings Account (HSA)

401(k) with Company Match

Life & Disability Insurance

Vacation Time

Paid Holidays + Floating Holidays

Wellness Programs

Professional Development & Education

Job summary

Encanto Lofts in Albuquerque, NM seeks a Sr. Community Manager to lead daily operations, inspire the team, and deliver outstanding resident experiences. You will manage budgeting, rent collections, and tenant communications while ensuring compliance and strong customer service.

The role requires 2+ years in multi-family leasing management, a high school diploma or equivalent, and a professional, on-site leadership presence. On-site work with comprehensive benefits is provided.

Qualifications

• 2+ years of multi-family leasing management experience.
• High School diploma or equivalent required; bachelor’s degree preferred.
• Strong admin and organizational skills with excellent time management.
• Bilingual preferred but not required.
• Valid driver’s license, automobile insurance, and reliable transportation.

Responsibilities

• Lead property team in daily operations and budgeting.
• Manage rent collections, tenant notices, and budget adherence.
• Coordinate maintenance with vendors and contractors; ensure safety and compliance.
• Review applications, background and credit checks per procedures.
• Prepare client reports for Asset Director and communicate variances clearly.

Skills

Customer service

Team leadership

Budget management

Time management

Education

High School diploma or equivalent

Bachelor’s degree preferred

Tools

MS Office Suite

Property Management Software

Job description

Senior Community Manager - Encanto Lofts - Albuquerque, NM# Senior Community Manager - Encanto Lofts - Albuquerque, NM781-Encanto Lofts - Westgrove Partners - 297 - Albuquerque, NM 87110## OverviewSalary Range$80,000.00 - $85,000.00 Salary## DescriptionAre you ready to lead with purpose and passion? At **Encanto Lofts**, we’re more than just a place to live in. We’re a vibrant community built on empowerment, inclusivity, and connection. We’re looking for a **Sr** **Community Manager** who’s excited to make a difference and help shape the residents’ experience.**What You’ll Be Doing**As our **Sr** **Community Manager**, you’ll be the heartbeat of the property — leading operations, inspiring your team, and creating a welcoming environment for all. Key responsibilities include:* Professionally manage and lead the property team in daily operations of the community, maintaining an engaging and motivating presence.* Establishes maintenance and team schedules, holding each accountable for performance to include team engagement.* Effectively coach the team, guiding and developing to create an inclusive workplace making all feel welcome.* Manage budget, accounts, rent collections, and tenant notices; effectively utilize software to ensure accuracy and timeliness of process.* Review processed applications, background and credit checks ensuring all processes and procedures were followed.* Responsible for administrative tasks such as conducting file audits to ensure compliances and filing taxes.* Reporting any problems or issues of an escalated nature to the Asset Director.* Prepares client reporting for review by Asset Director, ensuring all supporting documentation is gathered for regular client meetings.* Effectively and timely communicate any variance, concerns and positive impact in property operations, taking a solution-driven approach to ensure goals and initiatives are met.* Enforces company policies and procedures for compliance documentation regarding new leases and recertification of existing residents.* Greet residents, applicants and all others courteously and respectfully.* Timely respond, address, and resolve residents' questions, concerns, and complaints promptly* Inspect property conditions and coordinate maintenance activities, ensuring community and buildings are compliant with local, state, and federal regulations while promoting the captivating curb appeal and amenities.* Investigates complaints and resolves conflicts.* Secures property and implements safety precautions; responds to emergencies, reporting as required, and completing all documentation.* Ensure compliance of all work-related activities in a fair, ethical and consistent manner.* Any other task as assigned.**Who You Are:*** Bring your high energy and positive attitude to contribute to an awesome atmosphere!* Apply your financial skills/background to manage the property budget, accounts, and rent collections.* Present a positive and professional image, supporting a strong leadership orientation.* Great customer service with excellent communication skills from relatable experience whether in any aspect of property management positions or hospitality (hotels, restaurants), retail service, etc.* 2+ years of multi-family leasing management experience required with multiple years of leasing experience.* High School diploma or equivalent required; bachelor’s degree in business or related field preferred.* Strong administrative and organizational skills with excellence in time management.* Superb scheduling and prioritizing skills to coordinate work with vendors and contractors for property projects.* Ability to effectively, and professionally help and support the property team members in the daily procedures and processes.* Strong computer skills, including working knowledge of MS Office Suite (Outlook, Teams, Word, Excel) required; also, Property Management Software database experience is preferred.* Bilingual preferred but not required.* Must have a valid driver's license, current automobile insurance, and reliable transportation.**Why You’ll Love Working With Us**We believe in taking care of our team just as much as our residents. Here’s a snapshot of the **perks and benefits** that keep our team inspired:* **Comprehensive Medical Plans** with flexible coverage options for you and your family* **Dental & Vision Insurance** options to support your overall well-being* **Health Savings Account (HSA)** with employer contributions* **401(k) with Company Match** to support your financial wellness* **Life & Disability Insurance** options to help protect you and your loved ones* **Vacation Time** that starts accruing on Day 1!* **Paid Holidays + Floating Holidays**to support work-life balance* **Wellness Programs** to support your mind and body* **Professional Development & Education Opportunities**to support your professional growth* And yes — **even more supplemental benefits** to keep you covered!**We’re Committed to You**Bryten is proud to be an **Equal Opportunity Employer**. We celebrate diversity and are committed to creating an inclusive environment for all team members.If you need reasonable accommodations during the application or interview process, please contact **[e-mail]**.\\*Disclaimer: Property assignments, work location, schedule, and hours are not permanent and may be modified or reassigned at any time based on business needs, operational requirements, or owner/client requests. This role requires on-site work as scheduled. \\*