Senior Community Association Manager

Associa; Gilford (NH); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Associa is seeking a Community Association Manager (CAM) to oversee relationships with homeowner associations in Gilford, NH. The role requires coordinating with boards, vendors, and internal departments to maintain community standards and governance.

The CAM will travel to associations for meetings and inspections, prepare annual disclosures and financial statements, and monitor financial reports. Strong customer service and MS Office proficiency are essential for success.

Qualifications

• Strong customer service and professional communication skills.
• Knowledge of communities, property, real estate, and HOAs.
• Understanding of the roles of association boards and CAMs.
• Proficient in business correspondence (grammar, punctuation, spelling).
• Conflict resolution and time management abilities.

Responsibilities

• Act as liaison with the Association Board and homeowners as needed.
• Travel to client associations to attend meetings, inspections, and events.
• Prepare annual disclosure packages, meeting notices, and financial statements.
• Review monthly financial reports and the management summary for the board.
• Recommend capital expenditures to maintain community appearance and operation.

Skills

Customer service

Professional communication

Board liaison

Time management

Self-motivation

Conflict resolution

Tools

Microsoft Office

Job description

Job Description

Associa is currently looking for a Community Association Manager (CAM) to join our team in Gilford, NH. As a Community Association Manager, you will work closely with our clients and vendors, and partner with other Associa departments. To be successful in this role you will need great customer service skills and the ability to work on multiple projects.

What We Offer

Associa offers a competitive benefits package to our full‑time employees including medical, dental, and vision insurance, 401(k), disability insurance, and support with wellness and development initiatives.

How Will You Make an Impact?

• Act as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.
• Travel to client associations to attend board meetings, perform inspections, conduct walk‑throughs, and attend community events as needed and per the management agreement.
• Prepare annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing within the time frames set by state statute or governing documents.
• Review monthly financial reports and ensure the management summary is submitted to the association Board of Directors.
• Provide and oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures to maintain community appearance and operation.

Requirements

• Proficient knowledge of Microsoft Office products (Word, Excel, Outlook, etc.).
• Knowledge of communities/property/real estate and homeowners associations.
• Knowledge of the role of the association board, the Community Association Manager, and how those roles interface with requests of homeowners.
• Proficient knowledge of typical business correspondence (grammar, structure, punctuation, spelling).
• Proficient knowledge of conflict resolution techniques.
• Professional communication skills (phone, interpersonal, written, verbal).
• Professional customer service skills.
• Self‑motivated, proactive, detail‑oriented, and a team player.
• Time management and time‑critical prioritization skills.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.