Senior Communications Surveillance Lead — Risk & Investigations

Experis Technology Group

Charlotte (NC)

On-site

USD 135,000 - 145,000

Full time

9 days ago

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Benefits offered by this job

Medical plan

Dental plan

Vision plan

HSA

FSA

401(k) with match

Weekly pay

Job summary

ManpowerGroup in Charlotte, NC seeks a Lead Communication Surveillance Analyst to guide monitoring, review, and escalation of conduct and market risk indicators. You will assess complex communications, prepare management-ready summaries, and ensure policy alignment in a fast-paced setting.

The role requires 5+ years in surveillance or risk, a Market Risk license, and strong Excel/PowerPoint skills. Contingent to conversion, this position offers exposure to governance and risk leadership in a

Qualifications

5+ years in communications surveillance, compliance, risk management, or related fields.
Ability to articulate AI exposure and responsible use in surveillance workflows.
License in Market Risk is required.
Excellent written communication for case docs and management reporting.
Proficient with Excel and PowerPoint for tracking and analysis.

Responsibilities

Serve as lead for communications surveillance, monitoring, review and escalation.
Evaluate complex voice and electronic communications to identify risk indicators.
Maintain high-quality case documentation with concise summaries and rationales.
Apply risk concepts in reviews, aligning with policies and regulations.
Support governance through trend analysis and executive-ready reporting.