Senior Communications Practitioner

Mueller Communications, LLC; Milwaukee (WI); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health and wellness benefits

401(k) and profit-sharing

Flexible hybrid work model

Professional development membership

Concierge program

Job summary

Mueller Communications, a well-established and highly regarded communications and marketing firm, is seeking experienced senior-level communications professionals with strong experience in crisis communications to join our Milwaukee team.

You will lead strategy development, manage execution, mentor junior staff, and counsel clients through crises and awareness campaigns in a collaborative, high-performing environment.

Qualifications

• 10+ years of PR or communications experience, with crisis communications focus
• Ability to lead and mentor junior staff and promote teamwork
• Experience in agency environments and presenting strategic solutions to clients

Responsibilities

• Lead and oversee client team activities, planning, projections, and reviews, ensuring appropriate staffing
• Demonstrate the ability to present recommended solutions and identify growth opportunities for clients
• Oversee crisis plan intake, implementation, and execution, including after-hours responses with staff support
• Mentor and develop junior staff, fostering a positive, collaborative team culture

Skills

Crisis communications

Project management

Client management

Mentoring

Job description

Mueller Communications, a well-established and highly regarded communications and marketing firm, is looking to meet experienced senior‑level communications professionals with strong experience in crisis communications to add to its talented team. This position offers a unique opportunity to develop and lead strategy, manage teams through execution, participate in new business development efforts, and counsel clients through communications challenges from crises to awareness‑building campaigns.

Mueller Communications’ clients have high expectations, and we are looking for another A‑player to join us in exceeding those expectations. We take a collaborative problem‑solving approach and this position is ideal for someone who enjoys being part of and leading close‑knit teams and is looking to grow themselves and others through mentorship and challenging client work.

What you'll be doing

PROJECT & TEAM MANAGEMENT

• Lead & oversee client team activities (projections, monthly planning, regular internal client reviews), ensuring appropriate staff are assigned to your projects

CLIENT MANAGEMENT

• Demonstrate the ability to present recommended solutions to client challenges, as well as forward‑thinking, proactive growth opportunities
• Demonstrate “value add” to client relationships

CRISIS COMMUNICATION

Oversee the initial intake, implementation, and execution of a crisis plan, including responding beyond standard business hours as necessary and always with the support of other staff

Bringing appropriate staff to the table, ensuring responses and approaches are in line with client expectations

QUALIFICATIONS THAT WILL MAKE YOU STAND OUT

• 10+ years of PR or communications experience, particularly with crisis communications
• Positive, problem‑solving attitude
• Prior agency experience is a plus
• As team culture is important to us, candidates must demonstrate a desire to teach and mentor junior staff and promote positivity and team mentality

WHY YOU’LL LOVE WORKING HERE

Total Rewards offering that includes a competitive salary, 401(k) and profit‑sharing, bonuses, and comprehensive health and wellness benefits

Award‑winning culture that earned us Milwaukee Business Journal’s Best Place to Work 7 years running (2020 – 2026)

Flexible hybrid working model that prioritizes work/life balance so you can live your best life at work and at home

Emphasis on professional development that includes paid membership in professional associations, internal lunches to support company growth and other career ambitions

One‑of‑a‑kind concierge program dedicated to helping the entire Mueller team discover an improved sense of workplace satisfaction, celebration, and organization

Regular Happy Hours and company outings to socialize with colleagues, have fun, and strengthen the team

Beautiful, newly‑renovated modern workspace perfected for collaboration

Fully stocked kitchen so no one ever has to skip breakfast or lunch to meet their deadlines