Senior Communications & Outreach Specialist

FWI (FedWriters, Inc.); United States; Remote; USD 111,000 - 122,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401(k) Plan

Holiday Pay

Paid Time Off

Job summary

FWI (FedWriters, Inc.) is seeking a Senior Communications & Outreach Specialist to lead its Executive Correspondence Support Services for DHS OPO. You will direct a 7-person team delivering high-profile letters, emails, and briefing materials to congressional committees, GAO, and stakeholders.

You will manage the program startup, establish SOPs, tracking, and template libraries, and ensure every deliverable is accurate, accessible, and on time while maintaining executive-level confidentiality

Qualifications

• Bachelor's degree required and four years of federal communications or similar program management experience.
• Expert-level writing, editing, and proofreading skills for executive correspondence.
• Ability to design SOPs, tracking systems, and template libraries.

Responsibilities

• Lead program startup and manage day-to-day operations of the team.
• Steer the project by implementing the technical approach and schedule.
• Oversee executive correspondence including letters, emails, memos, and briefing materials for DHS OPO leadership.
• Triage and prioritize incoming correspondence for fast delivery to executives.
• Build operating framework with SOPs and tracking mechanisms to ensure on-time responses.
• Own quality assurance to meet zero-grammatical-error standards and accuracy.
• Manage deliverables and schedules: logs, reports, templates, and materials within tight deadlines.
• Ensure accessibility compliance with Section 508 for all deliverables.

Skills

Executive writing

Editing

Proofreading

SOP design

Tracking systems

Template libraries

MS Word

MS Excel

PowerPoint

Adobe PDF

Project management

Federal communications

Education

Bachelor's degree

Tools

MS Word

MS Excel

PowerPoint

Adobe PDF

Job description

Overview

When Congress asks, the Government Accountability Office inquires, or the press calls, you make sure the Department of Homeland Security answers clearly, accurately, and on time. FWI is hiring a Senior Communications & Outreach Specialist real-world, hands-on congressional and oversight response experience to lead its Executive Correspondence Support Services team for the Department of Homeland Security's (DHS) Office of Procurement Operations (OPO). You will run the program that drafts, refines, and delivers high-profile communications to congressional committees, Members of Congress, the Government Accountability Office (GAO), and other federal oversight bodies and stakeholders. You will be the Government's main point of contact. Your job is to keep every response consistent, strategically aligned, and error-free, and to keep this 7-person team running on schedule from kickoff through closeout.

FWI is expanding rapidly and has been recognized as a 2024, 2025 and 2026 Top Workplace, offering excellent growth opportunities in a collaborative environment.

Work Schedule and Location

Remote: This full-time remote position will work Monday through Friday, 8:30 AM ET to 5:00 PM ET.

Pay: $111,055.89 - $121,963.20 depending on experience, education, and clearance level.

Responsibilities

• Lead program startup: Manage the day-to-day, week-to-week, and month-to-month activity.
• Steer the project: Implement the technical approach, work plan, and schedule.
• Oversee executive correspondence: Direct the drafting and editing of letters, emails, memos, and briefing materials for OPO Executive leadership. These include responses to congressional, GAO, media, and stakeholder inquiries.
• Triage and prioritize: Make sure incoming correspondence is reviewed and urgent matters reach OPO Executives right away.
• Build the operating framework: Establish standard operating procedures (SOPs) and tracking mechanisms that keep responses on time.
• Own quality assurance: Enforce Departmental guidelines across all channels. Ensure every deliverable is fact-checked and proofread to meet the zero-grammatical-error, absolute-accuracy standard.
• Manage the deliverables and schedules: Weekly correspondence logs, monthly performance reports, a correspondence template library within 60 days, and any Correspondence, memoranda, and briefing materials ready within 2 business days of request.
• Ensure accessibility: Make sure all deliverables conform to Section 508.

Qualifications

• Bachelor's degree
• Four (4) years' experience, including managing federal communications, correspondence, or comparable programs
• Expert-level writing, editing, and proofreading skills, with command of executive and formal federal correspondence
• Ability to design SOPs, tracking systems, and template libraries
• Proficiency in Microsoft Word, Excel, PowerPoint, and Adobe PDF
• Ability to obtain and keep a favorable DHS background suitability determination (Public Trust).
• U.S. citizenship

Desired

• Prior support to DHS or another federal procurement or acquisition office
• Project management experience
• Experience preparing materials for congressional, GAO, or other oversight inquiries

FWI is an Equal Opportunity Employer, including disability/vets.

Why Join Our Team

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Long-term and Short-term Disability Insurance
• Life Insurance
• 401(k) Plan
• Holiday Pay
• Paid Time Off

Pay Range $111,055.89 - $121,963.20 depending on experience, education, and clearance level.